Bilingual Client Support Specialist
2 weeks ago
ProFloors is a comprehensive Multifamily Flooring provider dedicated to assembling the finest team in the industry to ensure exceptional quality in installation and customer service.
Key Responsibilities:
- Act as a communication bridge between Installers and properties.
- Accurately input orders into the company’s software system.
- Manage all incoming phone and email orders.
- Notify customers regarding upcoming installations and conduct follow-ups.
- Address and resolve customer inquiries and issues.
- Monitor inventory levels.
- Deliver exceptional service to our clientele.
- Assist with various customer service tasks and projects as assigned by Management.
Ideal Candidates will have the following qualifications:
- Outstanding communication abilities.
- Fluency in both Spanish and English.
- Strong problem-solving skills.
- Basic proficiency in computer operations.
- Typing and ten-key skills.
ProFloors is a full-service Multifamily Flooring provider committed to having the best team in the industry, delivering top-notch installation and customer service.
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