Bilingual Client Support Specialist

2 weeks ago


Hayward, California, United States Pro Floors Full time
Job Overview

ProFloors is a comprehensive Multifamily Flooring provider dedicated to assembling the finest team in the industry to ensure exceptional quality in installation and customer service.

Key Responsibilities:

  • Act as a communication bridge between Installers and properties.
  • Accurately input orders into the company’s software system.
  • Manage all incoming phone and email orders.
  • Notify customers regarding upcoming installations and conduct follow-ups.
  • Address and resolve customer inquiries and issues.
  • Monitor inventory levels.
  • Deliver exceptional service to our clientele.
  • Assist with various customer service tasks and projects as assigned by Management.

Ideal Candidates will have the following qualifications:

  • Outstanding communication abilities.
  • Fluency in both Spanish and English.
  • Strong problem-solving skills.
  • Basic proficiency in computer operations.
  • Typing and ten-key skills.
Company Overview

ProFloors is a full-service Multifamily Flooring provider committed to having the best team in the industry, delivering top-notch installation and customer service.



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