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Insurance Client Support Specialist

2 months ago

Hayward, California, United States DIEGO NUNEZ-Farmers Insurance Agency Full time
Job Overview

DIEGO NUNEZ-Farmers Insurance Agency is a reputable organization with a solid history of success. We are currently seeking a committed individual to enhance our outstanding customer service department. This full-time role focuses on delivering exceptional service to our current clients and prospective customers, managing policy modifications, staying informed about our product range, and responding to client inquiries.

While prior experience in the insurance sector or an office environment is beneficial, it is not a strict requirement for engaging with customers in this position.

Benefits:

Attractive Salary with Commission and Bonus Potential

Standard Monday to Friday Work Hours

Thorough Training Provided

Opportunities for Professional Growth

Enjoy your evenings free

Primary Duties:
  • Manage policy modification requests from clients
  • Address incoming claims inquiries
  • Provide outstanding customer service
  • Educate clients about new offerings and services
Qualifications:
  • Self-driven with strong time management abilities
  • Capability to multitask effectively
  • Excellent customer service skills
  • Support clients and facilitate reimbursements