Bilingual LGBTQIA+ Youth Support Specialist

2 weeks ago

Hayward, California, United States Side by Side Full time

Job Type

Full-time

AGENCY OVERVIEW

Founded in 1895, Side by Side has evolved from its origins as an orphanage to a leading organization in child welfare, dedicated to serving the most vulnerable youth in our communities. Operating across multiple counties, we provide essential services in behavioral and mental health, early school interventions, LGBTQIA+ support, transitional housing for foster youth, and special education. Our commitment to these services impacts nearly 2,500 children, young adults, and families annually. With a robust operating budget, we are actively engaged in fundraising efforts to enhance our facilities and programs.

At Side by Side, we prioritize individuals who are passionate about supporting underserved youth and families within a collaborative and inclusive environment. We are dedicated to fostering a trauma-informed workplace that embodies the principles of diversity, equity, inclusion, and belonging.

COMPENSATION

The hourly wage for this position ranges from $21.00 to $24.00, commensurate with experience.

BENEFITS

  • Three weeks of paid vacation for full-time employees, increasing to four weeks after two years of service.
  • Two weeks of sick leave for full-time employees, with additional days for direct service staff.
  • Ten paid holidays annually, plus one Self-Care Anniversary Day.
  • Comprehensive medical coverage for full-time employees, including options for dental and vision insurance.
  • Long-term disability insurance and life insurance coverage.
  • 403b retirement plan.
  • Opportunities for professional development, including access to numerous online behavioral health courses.
  • Employee Assistance Program offering complimentary counseling sessions.
  • Recognition programs with monetary awards.
  • Referral bonuses for employee recruitment.
  • Pet insurance options.
PROGRAM OVERVIEW

As the sole LGBTQIA+ service provider in South Alameda County, our program supports over 400 queer and trans youth each year, focusing on those in the foster care system who face heightened risks of isolation and homelessness due to their sexual orientation, gender identity, or expression. A significant portion of our members are youth of color.

RESPONSIBILITIES
  • Provide supportive services, case management, and facilitate support groups for LGBTQ youth aged 14 to 21, with potential for younger youth under supervision.
  • Manage a caseload of 5-10 youth, ensuring thorough documentation of interactions.
  • Focus on placement stabilization and family services through individual meetings and group facilitation.
  • Collaborate with educational staff and community partners to address mental health needs and facilitate access to resources.
  • Engage in crisis intervention and support group facilitation within school districts.
  • Deliver training and consultation to educational staff to enhance LGBTQ competency in service provision.
  • Exercise independent decision-making while providing community-based support services.
  • Build and maintain positive relationships with community partners to enhance client support.
  • Promote awareness of our programs and services within the community.
  • Coordinate with Family Builders for shared client referrals.
  • Oversee communication platforms, including newsletters and promotional materials.
  • Facilitate appropriate service referrals for LGBTQ youth.
  • Participate in team meetings to support LGBTQ youth.
  • Transport youth as needed.
  • Network with community organizations to identify collaboration opportunities.
  • Engage in community events and programming as required.
  • Track outcomes and utilize measurement tools for program evaluation.
  • Submit timely reports and maintain regular communication with partners.
  • Identify opportunities for community engagement and outreach.
  • Assist in planning and executing community events.
  • Create and distribute content for newsletters and promotional materials.
The above responsibilities are intended to outline the general nature and level of work performed. They are not exhaustive and may evolve as needed.

QUALIFICATIONS
  • Experience working with LGBTQ youth, particularly those who are runaway, homeless, or current/former foster youth.
  • Bilingual proficiency in English and Spanish is required.
  • Commitment to a positive youth development approach.
  • Experience in case management and training facilitation.
  • Proficient in Microsoft Office and web-based applications.
  • Strong communication skills, both written and verbal.
  • Must pass California Department of Justice and FBI fingerprint clearance.
  • Reliable transportation and valid California driver's license are necessary.
  • Personal vehicle insurance is required.
  • Covid-19 vaccination is mandated for all staff, with exceptions for approved accommodations.
PHYSICAL DEMANDS

The physical demands of this role include:
  • Ability to sit, walk, stand, twist, and bend for short periods.
  • Occasional lifting of up to 20 pounds.
  • Regular use of hands for tasks such as typing and using a phone.
  • Visual acuity for reading documents and screens.
  • Ability to drive to various locations.
  • Effective hearing and speech for communication.
We are committed to fostering a culturally inclusive workplace and encourage individuals from diverse backgrounds to apply. Side by Side is an Equal Opportunity employer, prohibiting discrimination based on various characteristics, including race, color, religion, sex, sexual orientation, and more. This policy applies to all employment terms and conditions.

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