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Client Support Specialist

2 months ago

Lansing, Michigan, United States Quality Dairy Full time
Job Overview:
  • Role: Customer Service Representative
  • Organization: Quality Dairy
Key Responsibilities:
  • Enhance customer satisfaction through courteous assistance and prompt responses
  • Address customer questions, grievances, and product returns
  • Encourage customer loyalty and inform about available benefits
  • Manage cash transactions and operate the register
  • Ensure the cleanliness of the store and organize product displays
  • Adhere to safety and security guidelines
  • Collaborate effectively with colleagues and supervisors
Qualifications:
  • High School diploma or equivalent
  • Prior experience in retail customer service is advantageous
Training Requirements:
  • Complete essential training sessions within the first 60 days of employment
  • Be adaptable to changing situations and work varied hours
Physical Requirements:
  • Capability to lift and transport items weighing up to 25 pounds
  • Ability to stand for extended periods and engage in physical activities
Cognitive Requirements:
  • Manage multiple tasks simultaneously
  • Accurately handle cash transactions and record sales
  • Work collaboratively with others while adhering to company policies