IT Support Specialist

3 weeks ago


Lansing, Michigan, United States TEKsystems Full time
Job Summary:

We are seeking a skilled IT Support Specialist to join our team at TEKsystems. As a Desktop Support Technician, you will be responsible for providing technical support and assistance to our clients. This is a great opportunity to grow your skills and advance your career in IT.

Main Responsibilities:

* Diagnose and resolve software and hardware incidents, including operating systems and software applications
* Swap out laptops/desktops and deploy Windows 10/11
* Re-image Windows 11 onto machines from Windows 10
* Assist users with IT-related incidents
* Take ownership of issues and implement temporary or permanent fixes
* Accurately record and document requests using the IT service desk system
* Install and configure new IT equipment
* Resolve incidents and upgrade software and hardware

Requirements:

* Previous helpdesk or desktop support experience is preferred
* IT certifications are desirable

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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