Client Service Specialist

2 days ago


Lansing, Michigan, United States Community Mental Health Authority of Clinton, Eaton and Ingham Counties Full time
Job Summary

We are seeking a highly skilled and compassionate Client Service Specialist to join our team at the Adult Mental Health Services/Bridges Crisis Unit. As a key member of our crisis intervention team, you will provide direct and indirect mental health services to adults with chronic mental illness, substance use disorders, and adjustment disorders.

Responsibilities
  • Triage referrals and conduct psychosocial assessments to identify client needs and develop effective treatment plans.
  • Provide crisis intervention, one-on-one contacts, and discharge planning to support clients in achieving stability and independence.
  • Facilitate therapeutic groups and collaborate with multidisciplinary teams to ensure comprehensive care.
  • Develop and maintain relationships with community resources and service providers to enhance client outcomes.
Requirements
  • Bachelor's degree in Social Work, Psychology, or a related field.
  • Minimum one year of professional experience working with persons with mental illness.
  • Ability to operate a computer and gain proficiency in CMHA-CEI's computer systems, including SmartCare, MIS LIVE, and Microsoft Word.
  • Valid Michigan driver's license and access to reliable transportation for job-related use.
Working Conditions

This is a part-time position, working every Saturday and Sunday from 8:00 am to 4:30 pm, and every Monday, Tuesday, Wednesday, and Thursday from 3:00 pm to 5:00 pm. The successful candidate will be required to pass a physical exam annually and undergo a pre-employment drug screen.

Location

Adult Mental Health/Bridges Crisis Unit, Lansing, MI



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