IT Support Specialist

3 days ago


Lansing, Michigan, United States TEKsystems Full time
Job Summary

We are seeking a skilled IT Support Specialist to join our team at TEKsystems. As a key member of our help desk team, you will be responsible for providing technical support and assistance to our clients and internal stakeholders.

Key Responsibilities
  • Troubleshoot complex technical issues and provide timely resolutions
  • Analyze and isolate problems using various tools and techniques
  • Communicate effectively with clients and stakeholders to understand their needs and provide solutions
  • Monitor and manage ticketing systems to ensure timely resolution of issues
  • Collaborate with internal teams to resolve technical issues and improve processes
Requirements
  • Bachelor's degree in Computer Science, Technology, or related field
  • Experience with Windows PC Operating Systems, Active Directory, DNS, DHCP, and Group Policies
  • Cisco and CompTIA certifications a plus
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

TEKsystems is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.



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