IT Support Specialist
3 days ago
We are seeking a skilled IT Support Specialist to join our team at TEKsystems. As a key member of our help desk team, you will be responsible for providing technical support and assistance to our clients and internal stakeholders.
Key Responsibilities- Troubleshoot complex technical issues and provide timely resolutions
- Analyze and isolate problems using various tools and techniques
- Communicate effectively with clients and stakeholders to understand their needs and provide solutions
- Monitor and manage ticketing systems to ensure timely resolution of issues
- Collaborate with internal teams to resolve technical issues and improve processes
- Bachelor's degree in Computer Science, Technology, or related field
- Experience with Windows PC Operating Systems, Active Directory, DNS, DHCP, and Group Policies
- Cisco and CompTIA certifications a plus
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
TEKsystems is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.
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