Key Account Director
1 week ago
We are seeking a highly skilled Key Account Director to join our team at Americold Logistics. As a Key Account Director, you will be responsible for driving revenue and growth of assigned Key Accounts, managing customer relationships, and expanding services provided to the existing customer base.
Key Responsibilities- Develop and execute business strategies to drive revenue growth and account profitability
- Manage customer relationships to ensure ongoing review of opportunities and profitability of assigned Accounts
- Expand services provided to the existing customer base, including Transportation, Multi-vendor Consolidation (MVC), value-added services, and international opportunities
- Coordinate with other Business Development and Commercial staff regarding integration of new and existing clients
- Responsible for analysis and review of monthly revenue & KPI reports that include tracking of Account performance in relation to Company budget goals and objectives
- Manage special projects to address customer-specific needs, working with customer, partner, and internal staff as needed
- Manage solution development process for new business opportunities, coordinating efforts of support functions required
- Maintain appropriate account information in CRM tool (Salesforce)
- Bachelor's degree in business, sales, or marketing or equivalent training in business or sales management
- 7-10 years of experience with a minimum of 5 years in management positions with increasing responsibilities
- Experience in operational industries or business services in the areas of supply chain, warehousing, distribution, transportation, etc.
- Demonstrated ability to build and maintain business relationships with Executive-level decision-makers and internal resources at all levels
- Proven success in new business sales and closure
- Proficient in current technology platforms including Salesforce, Sharepoint, Webex, Microsoft Office
- Must possess strong analytical skills as well as ability to utilize tools such as Microsoft Excel, Access DB, etc.
- Ability to travel Estimated at 50%
- Masters degree
- Experience in the food industry with a focus on any or all of beef, pork, poultry, dairy, bakery, agricultural, or seafood related areas
- Effective account management skills with multiple clients of various sizes
- Understanding of Supply Chain Systems such as WMS, TMS, OMS, and ERP's
- Requires strong working knowledge of P&L components and budgetary planning
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