Senior Facility Operations Manager

5 days ago


Fort Lauderdale, Florida, United States SP+ Full time
Job Summary

We are seeking a highly skilled and experienced Senior Facility Operations Manager to join our team at SP+. As a key member of our operations team, you will be responsible for managing the day-to-day operations of our facilities, ensuring that they are running efficiently and effectively.

Key Responsibilities
  • Revenue Reporting and Budget Management
    • Ensure that all financial transactions are accurately recorded and reported.
    • Manage the facility's budget and make recommendations to optimize revenue and reduce expenses.
    • Identify opportunities to improve revenue streams and implement strategies to increase profitability.
  • Workforce Management
    • Recruit, train, and develop a team of employees to deliver exceptional customer service and perform daily job functions.
    • Supervise employee performance and provide coaching and development opportunities to ensure high standards are met.
  • Client Retention and Satisfaction
    • Develop and maintain strong relationships with clients to ensure their needs are met and exceeded.
    • Resolve client complaints and concerns in a timely and professional manner.
  • Marketing and Revenue Optimization
    • Develop and implement marketing strategies to increase revenue and improve customer engagement.
  • Safety and Risk Management
    • Identify and mitigate risks to ensure a safe and healthy work environment.
    • Develop and implement policies and procedures to ensure compliance with regulatory requirements.
Requirements
  • Bachelor's degree in a related field or equivalent combination of education and experience.
  • Proven experience in facility management, operations, or a related field.
  • Strong leadership and management skills, with the ability to motivate and develop a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and employees.
  • Ability to analyze data and make informed decisions to drive business results.
  • Proficient in Microsoft Office and other relevant software applications.


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