Campus Business Office Director

4 days ago

Louisville, Kentucky, United States Dominion Louisville Assisted Living LLC Full time
Campus Business Office Director

The Dominion Difference

Join a team that honors God through service to seniors. Our unique faith-based, culture-first model provides a supportive and engaging work environment.


We Offer:
Competitive Benefits Package
Health Insurance, including Medical, Dental, and Vision
Life Insurance, Short-Term, and Long-Term Disability Insurance
Telephone Doctor 24/7
Employee Assistance Program
Health Savings Account or Health Reimbursement Arrangement
Paid Time Off
Paid Holidays
Direct Deposit- Bi-weekly
Employee Referral Program
Resident Referral Program
Sponsored Mission Trips-$1000 allowance and up to a week of paid time off
Marriage Retreat-Weekend Retreat Paid in Full
Professional Counseling-Free and Discounted Sessions Offered Annually
Discounted Gym Memberships/Fitness Products
Identity Theft Protection and Credit Monitoring

Responsibilities:

The Campus Business Office Director is responsible for overall administrative activities and all bookkeeping and localized accounting functions for the community. They ensure the Business Office is operated efficiently and in compliance with all applicable legislation and regulatory requirements and Dominion Senior Living standards. They also serve as the community's Human Resources coordinator.


Key Duties:
  • Fulfills responsibilities for the development and maintenance of objectives, standards of practice, and policies and procedure manuals.
  • Develops and maintains effective relationships and two-way communication with residents and resident representatives.
  • Observes residents for significant changes and adverse reactions or conditions on an on-going basis.
  • Keeps the Executive Director informed regarding any unusual incidents or issues regarding residents, team members, or the community.
  • Ensures that all team member concern and incident reports are completed on a timely basis and filed and follow-up is conducted in an appropriate and timely manner.
  • Fulfills responsibility for completion of forms necessary for the generation of accounts payable and assignment of all expenses to the proper department code numbers.
  • Fulfills responsibility for banking deposits.
  • Fulfills responsibility for verifying accuracy of all information on resident bills, as well as providing the information to generate billing for new residents or departing residents.
  • Participates in monthly budget variance conference and reporting.
  • Prepares refund requests for members who move out and requests for refund of waiting list deposit.
  • Researches and responds to resident/family inquiries regarding billing or any other business office function.
  • Receives, dates, and answers any questions residents/families may have regarding monthly statements.
  • Interacts with residents and their families, acknowledges concerns and solves problems within the community.
  • Fulfills responsibility for dispersing and logging of petty cash, including appropriate ledger accounting for cash disbursements.
  • Works closely with other department heads regarding personnel policies and problems.
  • Prepares and maintains all personnel files.
  • Fulfills responsibility for generation of all forms for new hires, personnel files, and forms necessary to generate payroll for all employees.
  • Facilitates and coordinates communications between staff and the Executive Director.
  • Fulfills responsibility for completion of all paperwork for job related injuries and incidents, as well as computer data entry.
  • Maintains a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
  • Keeps the Executive Director and department heads up to date on changes in the Business Office.

Additional Responsibilities:
  • Assumes on-call responsibilities as needed and remains available to staff at all times by phone to answer questions regarding residents.
  • Arranges for a competent, qualified staff member to assume the duties and responsibilities during any absence of the Business Office Director.
  • Assists with answering the telephone and conducting tours.
  • Greets visitors to the community and grants access upon validation of the reason for the visit.
  • Assists in planning and/or preparing for community special events, including outreach to the greater community.
  • Attends and actively participates in team meetings and required or optional continuing education programs.
  • Assists in the evacuation of residents as necessary.
  • Maintains the confidentiality of all resident information and honors the residents personal property rights.
  • Performs any other duties that may be assigned by the Executive Director or Central Services.

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