Front Desk Receptionist

2 days ago


Austin, Texas, United States Quest Trust Company Full time

Job Summary:

We are seeking a highly organized and customer-focused Front Desk Receptionist to join our team at Quest Trust Company. As the first point of contact for our clients and visitors, you will be responsible for providing exceptional service and ensuring a positive experience for everyone who interacts with our office.

Key Responsibilities:

  • Welcome visitors and clients with a warm and friendly greeting
  • Answer and direct phone calls in a professional and courteous manner
  • Manage front desk emails and respond to inquiries in a timely and efficient manner
  • Organize and maintain the common areas of the office, including the reception area and break room
  • Assist with administrative tasks, such as printing and organizing documents
  • Work closely with the logistics department to ensure the smooth delivery of mail and packages
  • Provide support to the marketing team by printing and organizing promotional materials
  • Cross-train in the logistics/mailroom department to gain a deeper understanding of our operations

Requirements:

  • High school diploma required
  • Minimum of 1 year of directly related experience
  • Excellent communication and customer service skills
  • Ability to work well in a team environment
  • Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel)
  • Typing speed of 55-60 WPM

What We Offer:

  • A competitive hourly rate of $15-$20
  • A $500 sign-on bonus after successfully passing the new hire review
  • The opportunity to work from home as needed or approved by a manager
  • Internal promotions and career development opportunities
  • Excellent growth and advancement opportunities
  • Health insurance available after 60 days of full-time employment
  • Parental leave available after one year of service
  • 7 paid holidays
  • 48 hours of personal time per year
  • 401(k) plan enrollment after one year of service
  • 10 paid vacation days after one year of service
  • 15 paid vacation days after five years of service
  • Free snacks and drinks for staff
  • Quarterly team-building activities

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