Front Desk Coordinator

6 days ago

Austin, Texas, United States Dimensional Fund Advisors, L.P. Full time
Job Description:

The Corporate Services team at Dimensional Fund Advisors, L.P. is dedicated to providing exceptional customer service and hospitality to all employees and clients. As a Receptionist, you will play a vital role in maintaining a professional and welcoming environment at our facilities.

Key Responsibilities:
  • Greeting and Hospitality: Greet employees and visitors in a professional and friendly manner, ensuring a positive first impression.
  • Front Desk Operations: Maintain the front desk area, ensuring it remains clean and organized.
  • Communication and Coordination: Communicate with other departments via phone, email, and office messenger to share or collect information regarding clients, guests, and employees.
  • Client and Guest Management: Accurately enroll clients and guests into badge databases and ensure new employee information is uploaded into company intranet and applications.
  • Telephone and Email Management:
  • Event and Meeting Support: Assist with meetings and events as needed, ensuring a seamless experience for attendees.
  • Security and Safety: Uphold building and operational security processes and procedures, serving as a building representative for life, safety, and evacuation procedures.
Requirements:
  • Customer Focus: Possess a professional, approachable, and friendly attitude, with excellent verbal and written communication and interpersonal skills.
  • Organizational Skills: Demonstrate excellent organization and prioritization skills to effectively and efficiently manage multiple visitors, requests, and day-to-day tasks.
  • Technical Skills: Possess strong computer skills (Excel, Word, and Outlook) with the ability to learn programs as needed.
  • Teamwork and Adaptability: Be able to work equally well in a team environment and independently, with a self-starter mentality and ability to manage multiple projects and meet deadlines.
Preferred Qualifications:
  • Education: Bachelor's degree preferred.
  • Experience: At least 2 years of office or receptionist experience in a corporate environment.
  • Call Management Software: Experience using call management software is a plus.

Dimensional Fund Advisors, L.P. offers a variety of programs to help take care of you, your family, and your career, including comprehensive benefits, educational initiatives, and special celebrations of our history, culture, and growth.

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