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Veterinary Front Desk Coordinator

2 months ago

Austin, Texas, United States Bee Cave Veterinary Clinic Full time
About the Role

Bee Cave Veterinary Clinic is seeking a highly skilled and compassionate Veterinary Receptionist to join our dynamic team. As a key member of our front desk staff, you will be responsible for providing exceptional customer service to our clients and their pets.

Key Responsibilities
  • Manage client communications, including phone calls, emails, and in-person interactions
  • Schedule medical and surgical appointments, ensuring efficient use of our veterinarians' time
  • Process payments and handle client transactions in a professional and courteous manner
  • Maintain accurate and up-to-date client records, including medical histories and contact information
  • Assist with administrative tasks, such as data entry and filing
  • Provide a warm and welcoming environment for clients and their pets, ensuring a positive experience at our clinic
Requirements
  • 1-2 years of experience in a veterinary or customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong organizational and time management skills
  • Proficiency in computer software, including practice management systems
What We Offer
  • A competitive salary and benefits package
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A comprehensive training program to ensure your success in the role