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Front Desk Coordinator

2 months ago

Austin, Texas, United States Campus Advantage Full time
Job Title: Front Desk Coordinator

As the first point of contact for Campus Advantage, the Front Desk Coordinator plays a vital role in providing exceptional customer service and administrative support to our organization.

Key Responsibilities:
  • Greet and welcome guests, directing them to the appropriate person or office
  • Answer and screen incoming phone calls, providing accurate information and resolving customer inquiries
  • Manage inbound customer service concerns, ensuring timely and effective resolution
  • Maintain a tidy and presentable reception area, with all necessary stationery and materials
  • Provide general administrative and clerical support, including preparing correspondence and documents
  • Monitor visitor access and maintain security awareness, controlling access via the reception desk
  • Order front office supplies and maintain inventory of stock
  • Update calendars and schedule meetings, prepare and send out packages and mail
  • Assist with planning and executing office and company events
  • Perform other clerical receptionist duties, such as filing, photocopying, transcribing, and faxing
Requirements:
  • High school diploma or equivalent required; Associates degree in office administration or related field preferred
  • At least three years of administrative and clerical experience required; Property Management experience preferred
  • Excellent customer service orientation, verbal and written communication skills, and organizational skills
  • Ability to prioritize tasks, delegate when necessary, and function well in a high-paced and stressful environment
  • Basic understanding of standard business equipment and proficiency with Microsoft Office Suite or related software