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Key Account Manager

2 months ago

Reno, Nevada, United States LegalMatch Full time
Job Overview

At LegalMatch, we're seeking a highly skilled and motivated professional to join our team as a Key Account Manager. As a key member of our organization, you will play a critical role in driving business growth and success.

Key Responsibilities
  • Client Support and Success
    • Provide proactive support to clients to ensure their success and satisfaction.
    • Assist clients with their needs and resolve any issues that may arise.
  • Client Relationship Management
    • Build and maintain strong, long-lasting relationships with clients.
    • Develop and implement strategies to drive client growth and retention.
  • Business Development
    • Identify and pursue new business opportunities to drive revenue growth.
    • Collaborate with cross-functional teams to develop and execute business plans.
  • Communication and Collaboration
    • Communicate effectively with clients, colleagues, and other stakeholders.
    • Collaborate with internal teams to ensure seamless delivery of services.
Requirements
  • Experience and Skills
    • Proven experience in customer support or client service.
    • Strong phone handling skills and active listening.
    • Excellent communication and presentation skills.
    • Ability to multi-task, prioritize, and manage time effectively.
  • Education and Certifications
    • Bachelor's degree in a related field.
    • Relevant certifications or training.
What We Offer
  • Competitive Compensation and Benefits
    • Competitive salary and bonus structure.
    • Comprehensive benefits package.
  • Opportunities for Growth and Development
    • Opportunities for professional growth and development.
    • Training and support to help you succeed.
  • Collaborative and Dynamic Work Environment
    • Collaborative and dynamic work environment.
    • Opportunities to work with a talented and motivated team.