CJC Program Operations Manager

2 weeks ago


Wilmington, Delaware, United States BRANDYWINE COUNSELING & COMMUNITY SERVICES INC Full time
Job Overview

About Us:

Brandywine Counseling & Community Services, Inc. (BCCS) has been a reliable provider of exceptional substance abuse and behavioral health services since 1985. Our organization is dedicated to assisting community members in their recovery journeys with respect and dignity. We strive to enhance the quality of life through innovative Education, Advocacy, Prevention, Early Intervention, and Treatment Services, fostering hope and empowerment for individuals and families affected by mental health issues, substance use disorders, HIV, and co-occurring conditions.

Position Summary:

The CJC Program Operations Manager is responsible for overseeing the daily functions of the CJC program, ensuring that administrative operations run smoothly. This role emphasizes the importance of adhering to the defined scope of services and achieving the desired outcomes as outlined in the contractual agreements. The Operations Manager plays a crucial role in cultivating a positive team culture within the program.

Key Responsibilities:

  • Provide leadership and supervision to site staff, conducting daily observations and annual performance evaluations.
  • Ensure staff are well-informed about organizational policies, safety protocols, and compliance requirements.
  • Perform additional tasks as directed by the Assistant Director of Special Programs.
  • Adhere to all BCCS policies and ensure compliance among all team members.
  • Identify opportunities to enhance operational efficiency and reduce overhead costs.
  • Continuously seek to improve client satisfaction and address any client concerns promptly.
  • Proactively identify and resolve issues as they arise.
  • Guide and motivate staff towards achieving program and organizational goals.
  • Facilitate regular staff meetings to encourage communication and collaboration.
  • Gather feedback from staff and relay insights to the Assistant Director of Special Programs.
  • Engage in BCCS committees and meetings to contribute to organizational development.
  • Maintain the facility's upkeep, ensuring a safe and welcoming environment.
  • Interact with clients as necessary, while fostering positive relationships with all BCCS personnel.

Work Schedule: Monday to Friday, 8 AM to 4 PM

Qualifications:

Required: One of the following certifications:

  • CADC (Certified Alcohol and Drug Counselor)
  • CCDP (Certified Co-Occurring Disorders Professional)

Preferred: One of the following licenses:

  • LPC (Licensed Professional Counselor)
  • LCSW (Licensed Clinical Social Worker)

Education: Bachelor's degree in Sociology, Psychology, Human Services, or a related field is required. A Master's degree in the same fields is preferred.

Experience: A minimum of three years of supervisory experience in a treatment setting is required.

Compensation and Benefits:

  • Comprehensive medical, dental, and vision coverage with minimal employee contributions.
  • 34 paid days off each year.
  • Tuition reimbursement opportunities.
  • A retirement plan with a company match of up to 4%.
  • Eligibility for Public Service Loan Forgiveness (PSLF).
  • Potential for career advancement.


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