Receptionist, FL PACE Centers

3 days ago


Hollywood, Florida, United States Miami Jewish Health Full time
Job Title: Receptionist, FL PACE Centers

Miami Jewish Health is a leading provider of healthcare and living options for aging adults in the Southeast. Our Florida PACE (Program of All-Inclusive Care for the Elderly) Centers offer a unique approach to healthcare, serving as a health plan, healthcare provider, and social center for older adults with complex medical needs.

Job Summary:

We are seeking a skilled Receptionist to join our team at one of our FL PACE Centers. As a Receptionist, you will be responsible for providing exceptional customer service, handling phone calls, and directing visitors. You will also assist with clerical duties, maintain unit-specific documentation, and provide support to staff as needed.

Key Responsibilities:
  • Handle all telephone calls, transfers calls to appropriate parties, and greets and directs visitors.
  • Transfers calls to voicemail or takes messages and delivers them to the appropriate person in a timely manner.
  • Distribute incoming mail, copies, and faxes documents in a timely manner.
  • Emergency situations with clients/caregivers/providers are referred to appropriate parties.
  • Maintain unit-specific documentation as per department guidelines and regulatory standards.
  • Provide assistance to staff and clerical support as needed.
Requirements:
  • High School Diploma or equivalent.
  • 6 months of related experience preferably in a healthcare setting.
Abilities and Skills:
  • Proficient in Microsoft Office products.
  • Demonstrated ability to handle busy switchboard.
  • Customer Service Skills, Bilingual (English/Spanish) required.
  • Knowledge of Medical Terminology.
  • Excellent interpersonal and communication skills.
  • Demonstrated caring attitude/ability to work with geriatric patients.

Miami Jewish Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.


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