Club Director

5 days ago


West Hollywood CA USA, United States Soho House & Co. Full time
Job Title: Club Director

Job Summary:

The Club Director is a senior leadership role responsible for delivering a best-in-class experience for members at Soho House & Co. This unique role requires a strong business acumen, exceptional leadership skills, and the ability to drive business growth while maintaining high standards of quality and service.

Key Responsibilities:
  • Business Leadership: Inspire and motivate a team of experts to achieve exceptional results, setting high standards and driving business growth.
  • Product Expertise: Develop and maintain a deep understanding of Soho House & Co.'s culture and product, ensuring consistency and excellence in all aspects of the business.
  • People Management: Lead a team of department heads, driving business success through effective coaching, mentoring, and succession planning.
  • Communication: Provide clear and consistent messaging to all department heads and team members, ensuring everyone understands business objectives and focuses.
  • Support and Coaching: Foster a culture of support and coaching, empowering team members to excel and driving business success.
Measures of Success:
  • Member Feedback and Retention: Deliver exceptional member experiences, driving high levels of satisfaction and retention.
  • Product Offering: Develop and maintain a strong product offering across all aspects of the business, ensuring consistency and excellence.
  • Relationship Building: Foster strong relationships with key stakeholders, including members, partners, and suppliers.
  • Financial Performance: Achieve financial targets and work within budgets, driving business growth and profitability.
  • Operational Excellence: Ensure seamless day-to-day operations, maintaining high standards of quality and service.
Requirements:
  • Leadership Experience: Proven track record of leadership experience, with a strong ability to inspire and motivate teams.
  • Business Acumen: Deep understanding of business operations, including finance, marketing, and sales.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
  • Problem-Solving: Strong problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
  • Adaptability: Ability to adapt to changing business needs and priorities, with a flexible and agile approach.


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