Technical Support Expert

5 days ago


Mayfield Heights, Ohio, United States Rockwell Automation Full time
Job Requirements

To be successful in this role, you will need to have a strong understanding of VMware and its associated products.

Your Responsibilities:

  • Modify and maintain Windows Server Operating Systems, Active Directory and Directory Services, and performance monitoring techniques on server software and hardware.
  • Support different VMware products such as vCenter, ESXi versions 6.x+, HorizonView, vSAN and must have experience managing these environments in a production environment.
  • Provide troubleshooting assistance remotely by telephone and email on products to Rockwell Automation field service personnel, distributors, integrators, and customers.

The Essentials - You Will Have:

  • Bachelor's degree in engineering, computer science, information technology, computer programming, or similar field.
  • 2+ years' experience in a related field.

The Preferred - You Might Also Have:

  • Proficiency in VMware associated programs and coding languages, such as Windows Server, MS IIS, SAN/vSAN architectures.
  • Knowledge of the fundamentals of VMware solutions and related technologies.
  • Programming Language for cloud platforms: Python, Java, JavaScript, Power Shell.

What We Offer:

  • Estimated Salary: $105,000 - $160,000 per year.
  • Comprehensive benefits package.
  • Opportunities for career growth and professional development.


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