Digital Investment Supervisor

4 days ago


Chicago, Illinois, United States Starcom Full time
Job Title: Digital Investment Supervisor

Starcom is seeking a highly skilled Digital Investment Supervisor to join our team. As a key member of our investment operations team, you will be responsible for supporting day-to-day investment operations for Digital Media across client teams.

Key Responsibilities:
  • Implement processes to improve digital buying, client billing, and digital reconciliation
  • Develop processes to ensure data integrity and implement across the agency
  • Develop a strong understanding of digital systems, including Mediaocean–Prisma digital buying tool, Ad Servers/Verification, DSPs, Social Platforms, DMPs, and internal proprietary tools
  • Serve as escalation point for teams to help troubleshoot operational issues
  • Provide ideas and solutions for pain points/problems in processes; work alongside internal and external teams to develop best practices, enhancements, and tools to improve
  • Determine and activate how to deliver necessary data to teams for various reporting purposes
  • Ensure proper digital contracts and terms are in place with vendors, evaluate IO notes requested by vendors
  • Share best practices and learn from other teams in Publicis to ensure consistency and best work product across The Groupe
  • Build and maintain strong relationships across multiple internal teams and leadership
  • Maintain relationships with vendors to ensure trust and confidence with our buying partners
  • Manage vendor-side billing and maintain close oversight of open items clearing
  • Cultivate a team-focused mentality across the larger Investment Operations team
  • Responsible for the management, development, and mentorship of Associates/Sr. Associates
Requirements:
  • Bachelor's degree preferred, preferably with a concentration in marketing, advertising, communications, business, sociology, or consumer insights
  • 3+ years of relevant media advertising experience
  • Ability to work independently and collaboratively with diverse groups
  • Excellent verbal and written communication skills
  • Technical proficiency in Microsoft Office Suite with a heavy focus on Excel
  • Knowledge of agency billing process (client-side and/or vendor-side)
  • Knowledge of digital planning and buying process with an understanding of various vendors, different cost methods, various reporting, and delivery validation
  • Strong quantitative skills, including analytical abilities and math proficiency
  • Willingness to learn and create solutions that challenge the status quo
  • Exceptional critical thinking and problem-solving abilities with the ability to think unconventionally in proposing solutions
  • A proven ability to multi-task and manage multiple projects effectively and work well under pressure to deliver high-quality work within tight deadlines
  • Proven experience in effectively coaching and developing others
  • Experience utilizing various media tools and systems
What We Offer:
  • Paid Family Care for parents and caregivers for 12 weeks or more
  • Monetary assistance and support for Adoption, Surrogacy and Fertility
  • Monetary assistance and support for pet adoption
  • Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
  • Tuition Assistance
  • Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
  • Matching Gifts programs
  • Flexible working arrangements
  • 'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
  • Business Resource Groups that support multiple affinities and alliances


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