Delicatessen Department Manager
4 days ago
At Hy-Vee, we are committed to providing exceptional customer service and creating a positive work environment. As a Delicatessen Department Manager, you will play a key role in achieving this goal.
Key Responsibilities:- Customer Service: Provide excellent customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
- Department Management: Oversee the daily operations of the delicatessen department, including inventory management, ordering, and stocking.
- Team Leadership: Supervise and train a team of employees to ensure they have the skills and knowledge needed to provide excellent customer service and maintain a clean and organized department.
- Inventory Control: Manage inventory levels, including ordering and receiving merchandise, to ensure that the department is always stocked with fresh and high-quality products.
- Financial Management: Manage department finances, including budgeting, forecasting, and controlling expenses.
- Store Image: Maintain a clean and organized department, including the display cases, shelves, and floors, to ensure that the store presents a positive image to customers.
- Education: High school diploma or equivalent required.
- Experience: At least one year of experience in a retail or food service environment, preferably in a supervisory or management role.
- Skills: Excellent customer service skills, strong leadership and communication skills, ability to work in a fast-paced environment, and basic math skills.
This position is exposed to dust, noise, equipment movement hazards, and electrical shock on a daily basis. Has occasional exposure to temperature extremes and cleaning chemicals/solvents. This is a fast-paced work environment.
Equipment Used to Perform Job:Telephone, fax, copier, intercom system, computer, calculator, C.A.R.S. reordering system, kitchen utensils, wrapping machine, garbage disposal, trash compactor, cardboard compactor, box cutter, slicer, scales, delivery van, pallet jack, hot wrapper, and knives.
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