Assistant Manager Gift Shop Operations
7 days ago
Job Summary:
The Gift Shop Assistant-Assistant Manager is a key member of the McMenamins team, responsible for assisting the manager in overseeing all gift shop operations. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Key Responsibilities:
- Assist the manager in managing gift shop operations, including staff supervision, inventory management, and merchandising.
- Ensure that staff members are providing excellent customer service and that all staff is on task with projects and taking breaks on time.
- Order and effectively merchandise gift shop products, including inventory management and merchandising.
- Manage freight and stocking, use a POS system, and perform opening and closing duties.
- Keep up on general maintenance and cleanliness of the stock room, floor, espresso bar, and merchandise.
- Assist in the operation of the gift shop and train employees.
Requirements:
- Customer service and retail experience required.
- Accurate and consistent communication with manager and other department managers.
- Computer and internet skills.
- Superior organizational skills.
- Prior ordering and merchandising experience preferred.
- Inventory and checking in merchandise, processing, receiving products from vendors.
- Management of vendors regarding wrong orders, broken products, and shipping orders.
- Experience with making coffee and specialty espresso drinks.
Essential Functions:
- Effectively manage employees in a positive, professional manner.
- Fine hand manipulation, including frequent repetitive use of hands, opening items in jars and plastic tubs.
- Repetitive movements, including bending, pushing, pulling, twisting, and stooping.
- Ability to work weekends and holidays.
- Ability to climb stairs and/or ladders as needed.
- Communicate clearly and be positive, polite, and cooperative with co-workers, managers, vendors, and customers.
- Ability to remain calm and focused in a high-volume, deadline-oriented work environment.
- Must have a value for diversity and the ability to work with individuals from different backgrounds.
- Accurately count and handle cash and credit card transactions.
- Manage multiple tasks effectively.
- Work with very little supervision in a sometimes stressful deadline-oriented environment.
What We Offer:
McMenamins is a dynamic and growing company that values its employees and provides opportunities for growth and development. We offer a competitive salary and benefits package, as well as a fun and supportive work environment.
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