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Restaurant Operations Manager

2 months ago

Portland, Oregon, United States Bamboo Group Operations LLC Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Bamboo Group Operations LLC. As an Assistant General Manager, you will be responsible for upholding all facets and levels of restaurant operations and overall vibe, providing customer service with clear and effective communication, and being present and well-versed across positions and shifts with an eye for quality control.

Key Responsibilities
  • Restaurant Operations: Uphold all facets and levels of restaurant operations and overall vibe, ensuring a seamless customer experience.
  • Customer Service: Provide customer service with clear and effective communication, addressing customer concerns and resolving issues in a timely manner.
  • Quality Control: Be present and well-versed across positions and shifts, ensuring quality control and maintaining high standards of food preparation and presentation.
  • Team Management: Partner with the General Manager and Leads to hire, train, and develop team members, ensuring a cohesive and motivated team.
  • Compliance: Assist the General Manager in compliance with Federal and State requirements for the restaurant, maintaining vendor relationships, and ensuring regulatory compliance.
  • Representation: Represent the Sizzle Pie philosophy on hospitality, embodying the company's values and mission.
  • Delegation: Delegate effectively and empower employees to take ownership of their tasks and responsibilities.
Requirements
  • Background Check: Consent to a Background check.
  • Availability: Flexible Availability to meet the demands of the business and based on sports and concert event schedules.
  • Permits: Food Handler and OLCC Permit required.
  • Pizza Experience: Pizza experience required.
  • Leadership Experience: One or more years of experience leading a team in a high-volume food service.
  • Physical Demands: Able to lift 40+ pounds, stand for extended periods, and perform repetitive activities with hands.
  • Work Environment: Work with a sense of timeliness, urgency, and speed, and be able to clean as you go with attention to detail.
  • Professionalism: Exhibit professionalism and respect when interacting with arena employees and FOH.
  • Dietary Choices: Respect for all dietary choices: vegan, vegetarian, omnivore, and gluten-free.