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Executive Director of Operations

2 months ago

Portland, Oregon, United States Potbelly Sandwich Shop Full time

Job Summary:

Potbelly Sandwich Shop is seeking a highly skilled and experienced General Manager to lead our team. As a key member of our management team, you will be responsible for driving business growth, improving customer satisfaction, and maintaining a positive work environment.

Key Responsibilities:

  • Leadership: Provide strategic direction and guidance to your team, ensuring that everyone is working towards common goals.
  • Operations: Oversee all aspects of restaurant operations, including inventory management, supply chain logistics, and quality control.
  • Customer Service: Ensure that every customer has an exceptional experience, from the moment they walk in the door to the moment they leave.
  • Team Development: Foster a positive and inclusive work environment, where every team member feels valued and empowered to succeed.
  • Marketing: Develop and implement effective marketing strategies to drive sales and increase brand awareness.

Requirements:

  • Experience: 3+ years of experience in a leadership role, preferably in the food service industry.
  • Skills: Strong communication and interpersonal skills, with the ability to motivate and inspire a team.
  • Education: Bachelor's degree in Business Administration or a related field.

What We Offer:

Potbelly Sandwich Shop offers a competitive salary and benefits package, as well as opportunities for professional growth and development.