Business Operations Specialist

3 weeks ago

Reston, Virginia, United States Pyramid Consulting, Inc Full time

Job Title: Business Operations Specialist

Job Summary:

We are seeking a highly skilled Business Operations Specialist to join our team at Pyramid Consulting, Inc. This is a unique opportunity to work with a leading Financial Industry company and contribute to the success of our business.

Key Responsibilities:

  • Drive continuous improvement in business operations processes to support strategy execution.
  • Work with Finance to ensure that all aspects of the financial planning and health of the division are appropriately captured and managed.
  • Be part of a cross-functional business management community working with peers in other divisions and the central business management team to maintain and improve critical group processes.
  • Manage the business to the highest standards, removing bureaucracy and barriers to execution, enabling development teams to do their jobs without impediment.
  • Develop and maintain a critical set of KPIs to inform the head of the division of the health of the organization and key strategic projects.
  • Ensure quality outcomes by applying critical judgment and getting others to do the same.

Key Requirements and Technology Experience:

  • Key Skills: Financial Management, Financial Data, Business Analysis, Excel, Tableau.
  • Strong Communication-Written and Verbal in all levels of leadership, Advanced Excel, Ability to showcase their work, Financial Budget management, Financial Service Industry, Jira, Confluence, SharePoint.
  • Operational background, PM or BA research, Tableau (preferred).
  • This role will provide the opportunity to interact with senior leaders across the division and enterprise in the planning, coordination, and support of a variety of business management activities, including creation of executive meeting materials, reporting, staffing and employee engagement, vendor contracting, communications, SharePoint services, budget management, and other ad-hoc requests that arise in support of the Department.
  • The ideal candidate will have a foundational knowledge of the business, experience with reporting and other business management processes, and be thorough with the ability to see the big picture and present solutions to improve current processes.
  • Business experience in a dynamic organization, previous experience in an operational role or project management role in an Agile technology organization preferred.
  • Consistent experience in leading, improving, and introducing process and maintaining execution focus in changing, pressured environments across cross-functional teams and multiple locations.
  • Self-starter with positive, proactive, and confident presence with the ability to empower, motivate, encourage, and maintain credibility with senior management.
  • Excellent verbal and nonverbal communication skills (ability to actively adjust it depending on the recipient).
  • Strong analytical skills with a track record of problem-solving and decision-making.
  • Strong cross-functional team engagement and collaboration skills.
  • Ability to deal with change and ambiguity in a creative manner.
  • High level of proficiency with MS Office, Excel in particular.
  • Ability to influence across multiple stakeholders at all levels.
  • Synthesize relevant information to support decision-making and drive strategy, including creating succinct and visually impactful briefing materials for executive presentation.
  • Ability to negotiate, gain acceptance, and drive outcomes without directly managing people or processes.
  • Work well under pressure and effectively multi-task in a fast-paced environment.
  • Strong written and verbal communication skills with the ability to communicate and coordinate across all levels of the organization.
  • Create clear, concise documentation, including workflows, requirements documentation, and PowerPoint presentation.
  • Support official records management for process/status documentation in SharePoint, Jira, and Confluence as needed.

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