Business Operations Specialist

3 weeks ago


Reston, Virginia, United States Three Point Solutions Full time
Job Title:
Functional Analyst I

Client:
Health Care Industry

Duration: 12 months contract role

Location:
Fairfax, VA 22031

Job Description:

Purpose:

Provides Operations Support by obtaining facts, analyzing problems, designing solutions, developing testing methods, conducting and documenting tests, and providing operating information to customers.


Key Responsibilities:
  • 50% : Research and improve operations by examining and researching systems problems, analyzing problems, identifying root causes, recommending, and facilitating resolutions.
  • 20% : Supports operations systems by providing operating information to customers, answering questions, and providing training.
  • 20% : Contributes to operations analysis and organizational success by welcoming new requests, helping others achieve job results, and developing SOPs and essential documentation.
  • 5% : Verifies operations systems by developing testing methods, conducting, and documenting tests.
  • 5% : Improves job knowledge by attending training sessions and reading technical publications.

Requirements:
  • Bachelor's Degree in Business Administration
  • 2 years' experience in an operational role (level 2 or above)
  • Additional 4 years of relevant work experience required
  • Preferred: Medical Claims Processing, billing, and coding experience (5+ years)

Knowledge, Skills, and Abilities (KSAs):
  • Ability to recognize, analyze, and solve a variety of problems
  • Highly proficient in Microsoft Office and similar applications
  • Organized, detail-oriented, and able to meet strict deadlines
  • Excellent communication skills (both written and verbal)
  • Demonstrated ability to work independently
  • Able to work effectively in a fast-paced environment with changing priorities and deadlines
  • Capable of meeting deadlines and handling multiple customer service demands, including challenging customers

Three Point Solutions:

We are committed to providing our clients with the highest level of service and support. As a Functional Analyst I, you will play a critical role in helping us achieve this goal.



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