Business Operations Specialist
3 weeks ago
Functional Analyst I
Client:
Health Care Industry
Duration: 12 months contract role
Location:
Fairfax, VA 22031
Job Description:
Purpose:
Provides Operations Support by obtaining facts, analyzing problems, designing solutions, developing testing methods, conducting and documenting tests, and providing operating information to customers.
Key Responsibilities:
- 50% : Research and improve operations by examining and researching systems problems, analyzing problems, identifying root causes, recommending, and facilitating resolutions.
- 20% : Supports operations systems by providing operating information to customers, answering questions, and providing training.
- 20% : Contributes to operations analysis and organizational success by welcoming new requests, helping others achieve job results, and developing SOPs and essential documentation.
- 5% : Verifies operations systems by developing testing methods, conducting, and documenting tests.
- 5% : Improves job knowledge by attending training sessions and reading technical publications.
Requirements:
- Bachelor's Degree in Business Administration
- 2 years' experience in an operational role (level 2 or above)
- Additional 4 years of relevant work experience required
- Preferred: Medical Claims Processing, billing, and coding experience (5+ years)
Knowledge, Skills, and Abilities (KSAs):
- Ability to recognize, analyze, and solve a variety of problems
- Highly proficient in Microsoft Office and similar applications
- Organized, detail-oriented, and able to meet strict deadlines
- Excellent communication skills (both written and verbal)
- Demonstrated ability to work independently
- Able to work effectively in a fast-paced environment with changing priorities and deadlines
- Capable of meeting deadlines and handling multiple customer service demands, including challenging customers
Three Point Solutions:
We are committed to providing our clients with the highest level of service and support. As a Functional Analyst I, you will play a critical role in helping us achieve this goal.
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