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Front Desk Representative

4 weeks ago

Miami, Florida, United States THesis Hotel Miami Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at THesis Hotel Miami. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay for our guests.

Key Responsibilities:

  • Greet and register guests in a friendly and professional manner
  • Process guest check-ins and check-outs, including handling payments and resolving any issues that may arise
  • Provide information and assistance to guests regarding hotel amenities, services, and local attractions
  • Respond to guest inquiries and resolve any issues in a timely and professional manner
  • Work collaboratively with other hotel staff to ensure seamless service and a positive guest experience

Requirements:

  • High school diploma or equivalent required
  • Previous hospitality experience preferred, but not required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Basic math skills and ability to handle cash and credit transactions

What We Offer:

  • A competitive hourly rate of $16.00
  • A comprehensive training program to ensure your success in the role
  • A dynamic and supportive work environment
  • Opportunities for advancement and professional growth

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you