Front Desk Representative

4 weeks ago

Miami, Florida, United States MCR Hotels Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at MCR Hotels. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing administrative processes, and ensuring a seamless stay for our guests.

Key Responsibilities
  • Provide attentive and courteous service to guests, ensuring a positive experience from arrival to departure.
  • Manage the front desk operations, including check-in, check-out, and room assignments.
  • Respond to guest inquiries and resolve issues in a timely and professional manner.
  • Maintain accurate records and documentation of guest interactions and requests.
  • Collaborate with other departments to ensure seamless guest service and resolve any issues that may arise.
  • Stay up-to-date on hotel policies, procedures, and promotions to provide accurate information to guests.
Requirements
  • High school diploma or equivalent required; some college or hospitality experience preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Ability to work in a fast-paced environment, multitasking and prioritizing tasks to meet deadlines.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Ability to maintain confidentiality and handle sensitive guest information.
  • Availability to work a varied schedule, including evenings, nights, weekends, and holidays.
Preferred Qualifications
  • Previous experience in a hotel or hospitality setting.
  • Knowledge of hotel operations and front desk procedures.
  • Ability to work in a team environment and contribute to a positive and productive work culture.
About MCR Hotels

MCR Hotels is a leading hotel owner-operator with a portfolio of 148 premium-branded hotels across the United States. We are committed to providing exceptional guest service and creating memorable experiences for our guests. As a member of our team, you will have the opportunity to work with a dynamic and supportive team, and to develop your skills and career in a fast-paced and exciting industry.

We offer a competitive compensation package, including hotel discounts, weekly pay, paid time off, retirement options, and referral bonuses. We also offer opportunities for career advancement and upward mobility, as well as a comprehensive benefits package, including health, dental, and vision insurance.

  • Front Desk Representative

    2 months ago

    Miami, Florida, United States Florida Occupational Healthcare Inc Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as a Front Desk Representative at Florida Occupational Healthcare Inc. The ideal candidate will possess excellent communication skills, both written and verbal, and be proficient in a second language.Key ResponsibilitiesProvide exceptional customer service to...

  • Front Desk Representative

    4 weeks ago

    Miami, Florida, United States Hampton Inn by Hilton Coconut GroveCoral Gables Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Hampton Inn by Hilton Coconut Grove/Coral Gables. As a Front Desk Representative, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Welcome guests and assist...

  • Front Desk Representative

    3 weeks ago

    Miami Beach, Florida, United States Crunch Fitness Corporate Full time

    Job Title: Front Desk RepresentativeJob Summary:Crunch Fitness Corporate is seeking a Front Desk Representative to join our team. As a Front Desk Representative, you will be the first point of contact for our members and guests, providing exceptional customer service and ensuring a welcoming atmosphere.Responsibilities:* Greet members and guests with a smile...

  • Front Desk Representative

    4 weeks ago

    Miami, Florida, United States Anatomy Full time

    Job OverviewAnatomy is seeking a highly motivated and customer-focused individual to join our team as a Front Desk Representative. As a key member of our front-line staff, you will be responsible for providing exceptional service to our members and guests, ensuring a positive and welcoming experience at our wellness center.Key ResponsibilitiesProvide prompt...

  • Front Desk Representative

    4 weeks ago

    Miami, Florida, United States Florida Occupational Healthcare Inc Full time

    Job OverviewWe are seeking a bilingual individual to join our team at Florida Occupational Healthcare Inc. as a Front Desk Representative.Key Responsibilities:Provide exceptional customer service to patients and visitorsAssist with administrative tasks and data entrySupport healthcare professionals with patient care and communicationDevelop strong knowledge...

  • Front Desk Representative

    4 weeks ago

    Miami, Florida, United States VITAL IMAGING DIAGNOSTIC CENTERS LLC Full time

    Job OverviewAs a key member of our team at VITAL IMAGING DIAGNOSTIC CENTERS LLC, the Front Desk Representative plays a vital role in ensuring a positive experience for our patients and visitors. Key Responsibilities Welcoming patients and visitors in a friendly and professional manner Scheduling appointments and maintaining accurate records Responding to...

  • Front Desk Representative

    3 weeks ago

    Miami, Florida, United States StepStone Hospitality Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Agent to join our team at StepStone Hospitality. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling room assignments, and ensuring a seamless check-in and check-out experience for our guests.Key ResponsibilitiesGuest Service: Register and...

  • Front Desk Representative

    4 weeks ago

    Miami, Florida, United States Four Seasons Hotels and Resorts Full time

    About Four Seasons:At Four Seasons, we're passionate about delivering exceptional guest experiences. As a Front Desk Agent, you'll play a key role in shaping our guests' stays by providing personalized service and attention to detail.About the Opportunity:We're seeking a highly motivated and organized individual to join our Front Office team. As a Front Desk...

  • Front Desk Representative

    4 weeks ago

    North Miami Beach, Florida, United States ALTITUDE MANAGEMENT GROUP LLC Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Porsche Design Tower Miami. As a key member of our concierge team, you will be responsible for providing exceptional service to our residents, guests, and visitors.Key ResponsibilitiesProvide warm and welcoming greetings to residents, guests, and visitorsWork...

  • Front Desk Representative

    3 weeks ago

    Miami Beach, Florida, United States 1 Hotel South Beach Full time

    At 1 Hotel South Beach, we are seeking a highly skilled and dedicated Front Desk Agent to join our team. As a key member of our front-of-house staff, you will be the first point of contact for our guests, providing them with exceptional service and ensuring a seamless experience from arrival to departure.About the RoleThis is an exciting opportunity to work...

  • Front Desk Representative

    3 weeks ago

    Miami Beach, Florida, United States YURBBAN WORLDWIDE, S.L Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Yurbban Hospitality Group. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesWelcoming and checking in guests in a friendly and efficient...

  • Front Desk Hospitality Representative

    4 weeks ago

    Miami, Florida, United States Four Seasons Hotels Ltd. Full time

    About Four Seasons:We are a luxury hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the backbone of our success, and we are seeking a skilled Front Desk Agent to join our Front Office Team.The Front Desk Agent is responsible for providing warm and personalized service to our guests, resolving any issues...

  • Front Desk Representative

    4 weeks ago

    Miami, Florida, United States THesis Hotel Miami Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at THesis Hotel Miami. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay for our guests.Key Responsibilities:Greet and register guests...

  • Front Desk Representative

    4 weeks ago

    North Miami Beach, Florida, United States FirstService Residential Full time

    Front Desk AgentAt FirstService Residential, we're looking for a skilled Front Desk Agent to join our team. As a key member of our community, you'll be responsible for providing exceptional customer service, ensuring a smooth and secure experience for our residents and guests.Key Responsibilities:Greet and direct residents, guests, and invitees with a warm...

  • Front Desk Representative

    4 weeks ago

    Miami Beach, Florida, United States YURBBAN WORLDWIDE, S.L Full time

    Role OverviewThe Front Desk Agent will be responsible for providing exceptional service to guests, ensuring a seamless and memorable experience. This role requires a high level of attention to detail, excellent communication skills, and the ability to multitask in a fast-paced environment.Key ResponsibilitiesWelcome and check-in guests, ensuring a warm and...

  • Front Desk Representative

    4 weeks ago

    North Miami Beach, Florida, United States Davidson Hospitality Group Full time

    Job Summary As a Front Desk Agent at Davidson Hospitality Group, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience. Key Responsibilities Greet and welcome guests with a warm and friendly attitude Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to...

  • Front Desk Receptionist

    3 weeks ago

    Miami, Florida, United States AccorHotel Full time

    Job Title: Front Desk ReceptionistWe are seeking a highly skilled and experienced Front Desk Receptionist to join our team at AccorHotel. As a Front Desk Receptionist, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience for all.Key Responsibilities:Manage guest arrivals and...

  • Front Desk Representative

    3 weeks ago

    Miami Beach, Florida, United States The Gale South Beach Full time

    Job OverviewThe Gale South Beach is seeking a skilled Front Desk Agent to provide exceptional guest service and support the hotel's operations.Key ResponsibilitiesRegister guests into the computer, verifying reservation, address, and credit information.Accept payment for guests' accounts both at the time of registration and at checkout.Issue key to and...

  • Front Desk Representative

    4 weeks ago

    Miami, Florida, United States Club Atlantis Condo Assn Inc Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Attendant to join our team at Club Atlantis Condominium Association, Inc.The successful candidate will provide exceptional service to residents and guests, ensuring a seamless and enjoyable experience for all.This is a fantastic opportunity for a motivated and detail-oriented...

  • Front Desk Representative

    4 weeks ago

    Miami, Florida, United States Four Seasons Hotels and Resorts Full time

    About Four SeasonsFour Seasons Hotels and Resorts is a world-renowned luxury hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the driving force behind our success, and we're committed to creating a work environment that fosters growth, inclusivity, and diversity.About the OpportunityWe're seeking a...