Hotel Front Desk Supervisor

2 days ago


Miami, Florida, United States JW Marriott Marquis Miami Full time
Job Overview

We are seeking a highly skilled and experienced Hotel Front Desk Supervisor to join our team at JW Marriott Marquis Miami. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a high level of customer satisfaction.

Key Responsibilities
  • Manage front desk operations, including check-in, check-out, and room assignments
  • Provide exceptional guest service, responding to guest requests and resolving any issues in a timely and professional manner
  • Process guest payments, handle cash and credit transactions, and maintain accurate records
  • Collaborate with other departments, such as housekeeping and bell services, to ensure seamless guest experiences
  • Train and mentor new team members, providing guidance and support to ensure they meet our high standards
  • Monitor and maintain front desk operations, ensuring compliance with company policies and procedures
Requirements
  • 2+ years of experience in a front desk or customer service role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities
  • Strong problem-solving and conflict resolution skills
  • High school diploma or equivalent required; degree in hospitality or related field preferred
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

JW Marriott Marquis Miami is committed to providing genuine hospitality and inspiring strong relationships with our guests, associates, and partners. We strive to be the leading choice in Miami by welcoming guests from all over the world and offering unique hotel experiences while developing our communities.



  • Miami, Florida, United States JW Marriott Marquis Miami Full time

    Job OverviewAs a key member of our team, the Overnight Hotel Front Desk Supervisor plays a vital role in ensuring seamless guest experiences at JW Marriott Marquis Miami. This dynamic role requires a strong communicator, problem solver, and team player who can effectively manage front desk operations, lead by example, and foster a culture of excellence.Key...

  • Front Desk Supervisor

    17 minutes ago


    Miami, Florida, United States Residence Inn Surfside Full time

    Job Summary:The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy.Responsibilities:Assist the Front Desk Manager in ensuring...

  • Front Desk Supervisor

    3 weeks ago


    Miami, Florida, United States Marriott Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at AC Hotels. As a key member of our operations team, you will be responsible for ensuring seamless guest experiences and providing exceptional customer service.Key ResponsibilitiesProcess guest check-ins and check-outs, verifying reservations and ensuring...

  • Front Desk Supervisor

    4 weeks ago


    Miami, Florida, United States Marriott Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Front Desk Supervisor to join our team at AC Hotels. As a key member of our operations team, you will be responsible for ensuring seamless guest experiences and providing exceptional customer service.Key ResponsibilitiesProcess guest check-ins and check-outs, verifying reservations and ensuring...

  • Front Desk Supervisor

    2 weeks ago


    Miami, Florida, United States Marriott Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Front Desk Supervisor to join our team at AC Hotels. As a key member of our operations team, you will be responsible for ensuring seamless guest experiences and providing exceptional customer service.Key ResponsibilitiesProcess guest check-ins and check-outs, verifying reservations and ensuring...

  • Front Desk Supervisor

    3 weeks ago


    North Miami Beach, Florida, United States Turnberry Associates Full time

    Job Title: Front Desk SupervisorTurnberry Associates is seeking a highly motivated and organized Front Desk Supervisor to join our team at the Residence Inn by Marriott Aventura Mall. As a Front Desk Supervisor, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.Key...


  • Miami Beach, Florida, United States Kimpton Hotel Full time

    About the RoleWe're seeking a highly skilled and experienced Front Office Supervisor to lead our Front Office operations at the Kimpton Surfcomber Hotel. As a key member of our team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a high level of collaboration among team...

  • Front Desk Supervisor

    4 weeks ago


    Miami, Florida, United States Marriott Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at AC Hotels. As a key member of our operations team, you will be responsible for ensuring seamless guest experiences and providing exceptional customer service.Key ResponsibilitiesProcess guest check-ins and check-outs, verifying reservations and requesting...


  • Miami Beach, Florida, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Supervisor is a key member of our hotel team, responsible for providing exceptional guest service and ensuring a smooth operation of the front desk. This role requires a strong ability to multitask, work under pressure, and maintain a high level of professionalism at all times.ResponsibilitiesAssist the Front Desk Manager in...

  • Front Desk Supervisor

    4 weeks ago


    Miami, Florida, United States AccorHotel Full time

    Job Title: Front Desk SupervisorWe are seeking a highly motivated and organized Front Desk Supervisor to join our team at SLS LUX in Miami. As a key member of our Front Office team, you will be responsible for ensuring seamless guest experiences and providing exceptional service to our valued customers.Key Responsibilities:Manage and coordinate front desk...


  • Miami Beach, Florida, United States Kimpton Hotel Full time

    Job Title: Front Desk AgentWe're looking for a skilled and friendly Front Desk Agent to join our team at the Kimpton Surfcomber Hotel. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience for all who stay with us.Key Responsibilities:Register and...


  • Miami Beach, Florida, United States Loews Hotels & Co, Miami Beach Full time

    Job Title: Hotel Front Desk ManagerJob Summary:We are seeking a highly skilled and experienced Hotel Front Desk Manager to join our team at Loews Hotels & Co, Miami Beach. As a key member of our front office team, you will be responsible for overseeing the registration and account settlement of hotel guests, ensuring a seamless and efficient experience for...


  • Miami Beach, Florida, United States Altair Bay Harbor Hotel Miami Full time

    Job Title: Front Office SupervisorAt Altair Bay Harbor Hotel Miami, we are seeking a highly skilled and experienced Front Office Supervisor to join our team. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Guest...


  • Miami Beach, Florida, United States Kimpton Hotel Full time

    About the RoleWe're seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Kimpton Surfcomber Hotel. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience from check-in to check-out.Key ResponsibilitiesRegister and...


  • Miami Beach, Florida, United States Altair Bay Harbor Hotel Miami Full time

    Job Title: Front Office SupervisorAt Altair Bay Harbor Hotel Miami, we are seeking a highly skilled and experienced Front Office Supervisor to join our team. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maximizing room revenue and...


  • Miami Beach, Florida, United States 1 Hotel South Beach Full time

    Front Desk Agent Opportunity at 1 Hotel South BeachWe are seeking a warm and welcoming Front Desk Agent to join our team at 1 Hotel South Beach. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a relaxing and effortless experience for all.About the RoleProvide...

  • Front Desk Supervisor

    2 weeks ago


    Miami, Florida, United States AccorHotel Full time

    Job Title: Front Desk SupervisorAre you a motivated and organized individual with excellent communication skills? Do you have a passion for delivering exceptional customer service? We are seeking a Front Desk Supervisor to join our team at AccorHotel.Job Summary:The Front Desk Supervisor is responsible for providing exceptional customer service to our...


  • North Miami Beach, Florida, United States Colwen Hotels Full time

    Front Desk Supervisor OpportunityWe are seeking a skilled and experienced Front Desk Supervisor to join our team at DoubleTree by Hilton Ocean Point Resort, a Colwen Hotels property. This is a dynamic and growing hotel company that values hard work, character, and authenticity.Key Responsibilities:Assist in the interviewing and strong performance supervision...

  • Front Desk Supervisor

    4 weeks ago


    Miami, Florida, United States AccorHotel Full time

    Job Title: Front Desk SupervisorWe are seeking a highly motivated and organized Front Desk Supervisor to join our team at SLS LUX, Miami. As a key member of our Front Office team, you will be responsible for ensuring seamless guest experiences and providing exceptional customer service.Key Responsibilities:Manage front desk operations, including guest...

  • Front Desk Representative

    14 minutes ago


    Miami, Florida, United States THesis Hotel Miami Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at THesis Hotel Miami. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay for our guests.Key Responsibilities:Greet and register guests...