Front Desk Hospitality Professional
1 week ago
Job Description: As a Front Desk Agent at Courtyard by Marriott, you will be responsible for providing exceptional guest service, managing front desk operations, and collaborating with colleagues to deliver a world-class experience.
Key Responsibilities:
- Deliver personalized service to guests, responding to their needs and preferences
- Process guest registrations, payments, and other transactions efficiently and accurately
- Address guest inquiries, resolve issues, and provide solutions in a timely and professional manner
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction and continuous improvement
- Maintain a clean and organized front desk area, promoting a positive image of the hotel
About the Salary: This role offers an estimated annual salary of $50,000 - $70,000, depending on experience and qualifications.
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with multiple priorities
- Basic computer skills and knowledge of hotel software systems
- High school diploma or equivalent required; associate's degree or higher preferred
Benefits: As a valued member of our team, you will enjoy a range of benefits, including competitive pay, opportunities for growth and development, and a supportive work environment.
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