Front Desk Leadership Role
5 days ago
We are seeking an experienced Front Desk Leader to join our team at Crunch Fitness. As a key member of our operations team, you will be responsible for delivering an exceptional member experience, leading a high-performing team, and contributing to the success of our club.
This is a full-time role with a salary estimate of $65,000 - $85,000 per year, depending on experience. We offer a competitive benefits package, including bonus opportunities, employee discounts, and training and development programs.
Key Responsibilities:
* Deliver exceptional customer service to members, responding to their inquiries and resolving issues in a timely and professional manner
* Lead and manage a team of Front Desk employees, recruiting, training, and developing staff to ensure they have the skills and knowledge required to deliver excellent service
* Oversee the administration of the front desk, including managing schedules, coordinating events, and maintaining accurate records
* Support the generation of new sales leads and drive revenue growth through effective promotion of club programs and services
Requirements:
* Fitness management experience preferred
* Current Cardiopulmonary Resuscitation (CPR) required
* Excellent written and verbal communication skills
* Strong leadership and administrative skills
* Strong customer service skills
About Crunch FitnessAt Crunch Fitness, we are passionate about helping people achieve their fitness goals. Our state-of-the-art facilities, expert trainers, and supportive community make us one of the leading health clubs in the industry. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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