Front Desk Associate

3 days ago


San Antonio, Texas, United States Gold's Gym Full time

Job Opportunity

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are the same?

We're seeking a highly motivated Front Desk Team Member to join our team at Gold's Gym. As a key member of our front-line staff, you will be responsible for creating a welcoming atmosphere and providing an excellent guest experience.

Key Responsibilities:

  • Member Services: Greet members and guests promptly, checking them into the gym using our system and ensuring they have a smooth and enjoyable experience.
  • Front Desk Operations: Manage the front desk area, maintaining a clean and organized workspace while handling cash transactions, operating a point-of-sale system, and processing retail sales.
  • Communication: Utilize the phone system to answer calls, take messages, and follow up with management as needed, providing excellent communication and customer service skills.
  • Administrative Tasks: Perform various administrative duties, such as data entry, filing, and other tasks assigned by the Gym General Manager or Member Experience Manager.

About You:

We're looking for someone who is friendly, approachable, and has excellent communication skills. You should be able to work well under pressure, multitask efficiently, and maintain a high level of professionalism in all interactions with members, guests, and staff.

What We Offer:

We offer a competitive salary of approximately $35,000 per year, depending on experience. Our benefits package includes opportunities for growth and development within the company, as well as a fun and dynamic work environment.


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