Front Desk Representative

1 week ago


Hagerstown, Maryland, United States Premise Health Full time

Job Summary:

Premise Health is seeking a highly skilled and detail-oriented Medical Office Receptionist to join our team in a dynamic and purpose-driven environment. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to ensure a seamless and efficient experience for our patients.

Key Responsibilities:

  • Organize and maintain accurate and up-to-date patient records, including filing and retrieving charts.
  • Answer and direct phone calls, responding to inquiries and initiating triage slips as needed.
  • Schedule appointments and enter appointment dates and times into our computerized scheduler.
  • Conduct reminder calls to patients and greet and direct visitors, patients, and salespeople.
  • Register patients, verifying their records are up-to-date and accurate, and making necessary changes in our computer system and on patient charts.
  • Coordinate referrals for patients through insurance and other physician offices or specialists.
  • Prepare billings for processing by finance and collect payments from patients, reconciling daily cash reports.
  • Identify and solve problems in a timely manner, gathering and analyzing information skillfully, and developing alternate solutions.
  • Provide exceptional customer service, responding quickly and appropriately to customer needs, and managing difficult or emotional situations.
  • Maintain Annual Competencies and perform other duties as assigned.

Requirements:

  • High school diploma/GED required.
  • One year certificate from college or technical school with concentration in front office support for medical settings preferred.
  • At least 3 years of experience in a front desk/customer service related field required.

Preferred Experience:

  • Experience in a medical office preferred.
  • Strong computer skills and knowledge of Internet software, Spreadsheet software, and Word Processing software.
  • Knowledge of Medical Practice software a plus.
  • Knowledge of medical record filing and coding systems and medical terminology preferred.

What We Offer:

Premise Health is committed to providing a work-life balance that supports the well-being of our employees. We offer a comprehensive benefits package, including medical, dental, vision, life insurance, 401(k), paid holidays and vacation time, a company-sponsored wellness program, and more.

Equal Opportunity Employer:

Premise Health is an equal opportunity employer and values inclusion. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



  • Hagerstown, Maryland, United States Premise Health Full time

    Job SummaryPremise Health is seeking a highly skilled Medical Office Receptionist to join our team in a dynamic and purpose-driven environment. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support.Key ResponsibilitiesFront Desk Operations: Manage patient flow, greet patients, and...


  • Hagerstown, Maryland, United States The Centers for Advanced Orthopaedics Full time

    The Front Office Receptionist plays a vital role in the success of The Centers for Advanced Orthopaedics. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support.Key Responsibilities:Verify Patient Information: Accurately update patient demographics and insurance information, confirming purpose...


  • Hagerstown, Maryland, United States Sport & Health Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Sport & Health. As a key member of our front desk team, you will be responsible for providing exceptional service to our members, guests, and visitors, ensuring a welcoming and inclusive environment for all.Key ResponsibilitiesDeliver outstanding...


  • Hagerstown, Maryland, United States Red Robin Full time

    About UsRed Robin is a dynamic and fast-paced restaurant company that prides itself on delivering exceptional customer experiences. We're a team of passionate individuals who are dedicated to making every guest feel welcome and valued.Our TeamWe're a diverse group of people who share a common goal: to provide outstanding service and create memorable...


  • Hagerstown, Maryland, United States Premise Health Full time

    Job Summary:Premise Health is seeking a highly skilled and detail-oriented Medical Office Receptionist to join our team in a dynamic and purpose-driven environment. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to ensure a seamless and efficient experience for our...


  • Hagerstown, Maryland, United States Premise Health Full time

    Job Summary:Premise Health is seeking a highly skilled and detail-oriented Medical Office Receptionist to join our team in a dynamic and purpose-driven environment. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to ensure a seamless experience for our patients.Key...


  • Hagerstown, Maryland, United States Culligan 67MD Full time

    Position OverviewJob Summary: Culligan Water of Hagerstown is seeking a part-time Financial Operations Associate to support our Front Office team with various administrative and organizational tasks essential for the smooth functioning of our office.Benefits:Attractive compensation packageOpportunities for professional growth and trainingAbout Culligan: With...


  • Hagerstown, Maryland, United States DCM Inc Full time

    Position: Safety and Security SpecialistDCM, Inc., a leading entity in the medical and recreational cannabis industry, is seeking dedicated and reliable individuals to join our dynamic team. At DCM Inc., our mission extends beyond cultivating premium cannabis; we are committed to fostering a world filled with care, compassion, and awareness. Each day, we...


  • Hagerstown, Maryland, United States DCM Inc Full time

    Position: Safety and Security SpecialistDCM, Inc., a leading and rapidly growing producer in the medical and recreational cannabis sector, is seeking dedicated and reliable individuals to join our team. At DCM Inc., our mission extends beyond cultivating premium cannabis; we are committed to fostering a better world characterized by care, compassion,...


  • Hagerstown, Maryland, United States DCM Inc Full time

    Position: Safety and Security SpecialistDCM, Inc., a leading and rapidly growing producer in the medical and recreational cannabis sector, is seeking dedicated and reliable individuals to join our team. At DCM Inc., our mission extends beyond cultivating premium cannabis; we are committed to fostering a world enriched with care, compassion, knowledge, and...


  • Hagerstown, Maryland, United States DCM Inc Full time

    Position: Safety and Security SpecialistDCM, Inc., a leading and rapidly growing producer in the medical and recreational cannabis sector, is seeking dedicated and reliable individuals to join our team. At DCM Inc., our mission transcends the cultivation of premium cannabis; we are committed to fostering a world imbued with care, compassion, and awareness....


  • Hagerstown, Maryland, United States DCM Inc Full time

    Position: Safety and Security SpecialistDCM, Inc., a leading and innovative producer in the medical and recreational cannabis sector, is seeking dedicated and reliable individuals to join our dynamic team. At DCM Inc., our mission extends beyond cultivating premium cannabis; we are committed to fostering a better world filled with care, compassion,...


  • Hagerstown, United States David's Bridal Full time

    **Front Desk Receptionist Alterations** NOW HIRING Location MD - Hagerstown Area Store Hourly Careers Category Retail - Alterations Share this role: **Alterations Customer service representative** **What if** At Davids Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that...

  • Help Desk Technician

    3 weeks ago


    Hagerstown, United States Hagerstown Community College Full time

    SUMMARY STATEMENT The Help Desk Technician is responsible for front line IT user support and customer service on college supported computer hardware and software. This position is required to troubleshoot problems and advise the users on appropriate action. The Help Desk Technician is also responsible for managing the IT work order system and keeping IT...

  • Service Desk

    5 days ago


    Hagerstown, United States Planet Fitness Full time

    Job DetailsJob Location 103 Hagerstown - Hagerstown, MD Position Type Part Time Salary Range $15.00 - $15.50 Hourly Job Shift Any Job Category Customer Service DescriptionCompany & Benefits As one of the largest independently owned operators of Planet Fitness clubs, Ohana Growth Partners' core purpose is to inspire people to change their lives (and have fun...


  • Hagerstown, United States The Centers for Advanced Orthopaedics Full time

    The Front Office Receptionist is responsible for greeting, scheduling appointments and maintaining records and account in a Healthcare Management System. This includes, but not limited to:Verifies patient information and accurately updates demographics and insurance information.  Confirms purpose of visit obtains reports or x-rays performed at other...


  • Hagerstown, United States Fiserv Full time

    **Job Title** Client Service Representative**Job Purpose** This role will be the primary contact and act as the internal owner for a portfolio of SMB Direct merchants. By increasing overall customer satisfaction, the position will support Fiserv revenue growth through increased retention and increased product/service penetration. Responsible for client...


  • Hagerstown, United States Uni Urgent Care Full time

    Job DescriptionJob DescriptionAbout UNI Urgent Care:You  and I are responsible for your health! All our providers here at U.N.I. vow to treat each patient individually with respect and with the best and most up to date standards of medical care.Our goal is to ensure that all patients understand that their healthcare is our and their responsibility; that...


  • Hagerstown, Maryland, United States Affordable Dentures & Implants Full time

    About the RoleThe Front Desk/Dental Assistant is a vital member of our team, responsible for providing exceptional patient care and administrative support in a fast-paced dental office environment.Key Responsibilities:Support the dentist and team in providing quality patient care within the scope of state regulations.Set-up and breakdown rooms, take and...


  • Hagerstown, United States Premise Health Full time

    Healthcare Without Rival Premise offers a wide range of dynamic, purpose-driven career opportunities. We are currently looking for a Full-Time Medical Office Receptionist to join our team in Hagerstown, MD. The schedule is Monday - Friday 7:00a - 3:30p. Premise Health is the world's leading direct healthcare provider and one of the largest digital providers...

  • Sales Manager

    3 months ago


    Hagerstown, United States Regency Furniture Full time

    **Sales Manager** Hagerstown, MD **Regency** is seeking a highly skilled professional for our **Sales Manager** position. As the Sales Manager, you will manage sales staff and charged with the responsibility to achieve maximum growth and optimum profits from sales through Metrics for the assigned location. Sets and adjusts sales goals as appropriate;...

  • Delivery Driver

    2 weeks ago


    Hagerstown, United States Aaron's Full time

    **Overview** Our Delivery Drivers represent the face of Aarons after all, theyre on the front lines interacting with our customers. Covering a wide variety of responsibilities from transporting our products to showing the customer how they work, this role isnt just behind the wheel. Its about building relationships and being an influencer whos focused on...


  • Hagerstown, United States Washington County Public Schools Full time

    Food Service Assistant Jonthan Hager Elementary School Grade 3 of the ESP Salary Scale 3.75 Hours/Day, 10-Month Work Year (Hours 9:45 am-1:30 pm) Reports to the Assistant Supervisor of Food and Nutrition Services Minimum Requirements Ability to work cooperatively with others, accept direction, assume leadership responsibility and complete tasks as...


  • Hagerstown, United States Washington County Public Schools (MD) Full time

    Position Type: Paraprofessional/Paraprofessional Date Posted: 9/6/2024 Location: Salem Avenue Elementary School Closing Date: 09/12/2024   Additional Information: Show/Hide Paraprofessional - Registered Behavior Technician (RBT) Salem Avenue Elementary School Grade 6 of the ESP Salary Scale, Consideration is given for Pre-K - 12 teaching...


  • Hagerstown, United States Washington County Public Schools Full time

    Position Type: Food and Nutrition Services/Food Service Assistant Date Posted: 8/15/2024 Location: Paramount Elementary School Closing Date: 08/22/2024 Food Service Assistant Paramount Elementary School (Northern Middle Base Kitchen) Grade 3 of the ESP Salary Scale 3.75 Hours/Day, 10-Month Work Year (7:00 am - 10:45 am) Reports to the Assistant Supervisor...


  • Hagerstown, United States Washington County Public Schools (MD) Full time

    Position Type: Paraprofessional/Paraprofessional Date Posted: 9/10/2024 Location: Bester Elementary School Closing Date: 09/16/2024   Additional Information: Show/Hide Paraprofessional - Registered Behavior Technician (RBT) Bester Elementary School Grade 6 of the ESP Salary Scale, Consideration is given for Pre-K - 12 teaching experience on a...


  • Hagerstown, United States WEIS LLC Full time

    Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS! Location Address: 31 Eastern Boulevard North Job Description: ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is...


  • Hagerstown, United States Weis Markets Full time

    Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS! Location Address: 31 Eastern Boulevard North Job Description: ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible...


  • Hagerstown, United States Washington County Public Schools Full time

    Position Type: Food and Nutrition Services/Food Service Assistant Date Posted: 8/15/2024 Location: South Hagerstown High School Closing Date: 08/22/2024 Food Service Assistant South Hagerstown High School (South High Base Kitchen) Grade 3 of the ESP Salary Scale 5.75 Hours/Day, 10-Month Work Year (8:00 am - 2:15 pm with 30-minute unpaid break) Reports to...


  • Hagerstown, United States Washington County Public Schools (MD) Full time

    Position Type: Student Support Services/Substitute Licensed Practical Nurse Date Posted: 7/1/2024 Location: Center for Education Services Closing Date: 06/30/2025   Additional Information: Show/Hide Substitute Licensed Practical Nurse To Be Assigned Minimum Requirements High School Diploma/G.E.D. Current MD LPN or RN License. Availability to...


  • Hagerstown, United States Washington County Public Schools Full time

    Heating, Ventilation and Air Conditioning (HVAC) Teacher REPORTS TO: Principal TERMS OF EMPLOYMENT: Unit I Salary Scale, 10-month work year, 3.75 hours per day MINIMUM QUALIFICATIONS: Eligibility for MSDE teacher certification in Technology Education or Professional and Technical Education field. Understanding of the goals of Washington County Public...

  • Community Liaison

    3 months ago


    Hagerstown, United States Change Health Systems I Full time

    Job DescriptionJob DescriptionDo you want a job where you can use your work experience while making a positive difference in people’s lives? As Community Liaison - Intake & Referral Coordinator, for an OMHC in Washington County Area, you will manage the referral pipeline of current and prospective clients, working directly to manage the client intake...