Customer Service Representative
7 days ago
About Us
Red Robin is a dynamic and fast-paced restaurant company that prides itself on delivering exceptional customer experiences. We're a team of passionate individuals who are dedicated to making every guest feel welcome and valued.
Our Team
We're a diverse group of people who share a common goal: to provide outstanding service and create memorable experiences for our guests. Our team members are the heart of our operation, and we're committed to supporting their growth and development.
Job Summary
We're seeking a talented and enthusiastic Front of House Team Member to join our team. As a Front of House Team Member, you'll be responsible for providing exceptional customer service, managing reservations, and ensuring a seamless dining experience for our guests.
Key Responsibilities
- Provide exceptional customer service by greeting guests, taking reservations, and ensuring a smooth dining experience.
- Manage reservations and maintain accurate records.
- Work collaboratively with the kitchen and other team members to ensure efficient service.
- Maintain a clean and safe environment by adhering to health and safety standards.
- Participate in ongoing training to develop skills and knowledge.
What We Offer
We're committed to providing a supportive and inclusive work environment that allows our team members to grow and thrive. As a Front of House Team Member, you'll enjoy:
- Competitive hourly rate
- Opportunities for advancement
- Flexible scheduling
- Free meal on shift
- Discounts on Red Robin food and merchandise
Requirements
To be successful as a Front of House Team Member, you'll need:
- Excellent communication skills
- Ability to work in a fast-paced environment
- Basic math skills
- Ability to lift up to 25 pounds
Why Join Us?
At Red Robin, we're passionate about delivering exceptional customer experiences and creating a positive work environment. If you're a motivated and enthusiastic individual who is committed to excellence, we'd love to hear from you.
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