Front Office Coordinator
5 days ago
The Front Office Receptionist plays a vital role in the success of The Centers for Advanced Orthopaedics. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support.
Key Responsibilities:
- Verify Patient Information: Accurately update patient demographics and insurance information, confirming purpose of visit and obtaining reports or x-rays performed at other facilities.
- Prepare Patient Encounters: Prepare patient encounters for future appointments and obtain all necessary medical documentation required for the patient's visit.
- Schedule Appointments: Schedule future appointments for patients, ensuring seamless coordination with our medical staff.
- Manage Patient Accounts: Collect co-payments and balances on patient accounts, maintaining accurate records and resolving any discrepancies.
- Represent the Practice: Provide exceptional customer service, representing The Centers for Advanced Orthopaedics in a professional and courteous manner.
Requirements:
- Some related experience in an orthopedic/medical setting is helpful but not required.
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