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Front Desk Representative

2 months ago

Dublin, Ohio, United States Dublin Dental Care Full time
About Dublin Dental Care

We are a well-established dental practice dedicated to providing high-quality, professional dental care to our patients. Our team of experienced doctors and staff strive to create a welcoming and supportive environment for all patients.

Job Summary

We are seeking a highly organized and efficient Front Desk Representative to join our team. The ideal candidate will be comfortable working in a fast-paced environment, have excellent communication skills, and be able to provide exceptional customer service.

Key Responsibilities
  • Answer phone calls and respond to patient inquiries in a timely and professional manner.
  • Manage patient schedules and appointments, ensuring seamless communication with the dental team.
  • Process patient payments and handle billing inquiries.
  • Maintain accurate and up-to-date patient records, both electronically and in hard copy.
  • Assist with administrative tasks, such as data entry and mailings.
Requirements
  • High school diploma or equivalent required.
  • 2 years of experience in a dental office or customer service role preferred.
  • Excellent communication and organizational skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer
  • Paid holidays and vacation time.
  • Wellness stipend.
  • Competitive compensation package.
Our Core Values
  • Fun: We strive to create a positive and uplifting work environment that promotes teamwork and camaraderie.
  • Loyal: We are committed to our patients and our community, and we expect the same level of dedication from our team members.
  • Professional: We maintain the highest standards of professionalism in all aspects of our practice, from patient care to administrative tasks.
  • Dependable: We rely on our team members to be reliable and accountable, and we expect them to take ownership of their work.
  • Compassionate: We care deeply about our patients and our community, and we strive to provide compassionate and empathetic care.
  • Coachable: We believe in ongoing learning and development, and we encourage our team members to seek out opportunities for growth and improvement.
  • Ethical: We operate with the highest level of integrity and ethics, and we expect the same from our team members.
  • Innovative: We are always looking for new and better ways to provide care and improve our practice.