Customer Service Representative/Dispatcher/Schedule Coordinator
4 weeks ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative/Dispatcher/Schedule Coordinator. This role will be responsible for discussing and scheduling jobs with new and existing customers, as well as managing and optimizing field technician schedules.
Key Responsibilities:- Discuss and schedule jobs with new and existing customers
- Manage and optimize field technician schedules
- Resolve customer issues and provide excellent customer service
- Minimum of 5 years of customer service experience
- 2 years of phone sales experience
- Ability to live in the Seattle area
- Self-motivated with a positive, professional attitude and a good phone voice
- Outstanding organization and communication skills
- Punctual and dependable
- Consistently thorough and accurate
- A clean, non-criminal background
- Computer proficiency with Windows apps and a willingness to learn proprietary software
- Ability to live type while talking to customers, min of 50 WPM but 60 WPM is preferred
- Phone and computer will be provided
- PTO - Earned Paid Time Off
- Paid Holidays
- Option to work from home 95% of the time
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Dispatch Service Coordinator
6 months ago
Bothell, United States Patterson Companies, Inc. Full timeJob Summary As a Dispatch Service Coordinator for Patterson Dental, you will be responsible for providing a professional approach to dispatching and performing all duties related to the scheduling of requests for service. The service coordinator role requires a high level of professional autonomy due to the nature of resource planning in assignment...
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Customer Service Representative
3 weeks ago
Bothell, Washington, United States Medstar Transportation Full timeJob SummaryMedstar Transportation is seeking a skilled Call Center Dispatcher to join our team. As a Call Center Dispatcher, you will play a crucial role in ensuring the smooth coordination of transportation services for our clients.Key ResponsibilitiesAnswer incoming calls and assist callers in a positive and helpful manner.Assign incoming trips to the...
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Dispatch Coordinator
4 weeks ago
Tacoma, WA , USA, United States Mutual Materials CO Full timeJob Title: Dispatch CoordinatorWe are seeking a highly motivated and organized Dispatch Coordinator to join our Transportation team at Mutual Materials CO. The ideal candidate will have excellent communication skills, experience in logistics and transportation, and the ability to work well under pressure.Key Responsibilities:Dispatch drivers and coordinate...
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Customer Service Representative
4 weeks ago
Bothell, WA , USA, United States Manpower Group Inc. Full timeJob Summary:We are seeking a highly motivated and organized Customer Service Representative to join our team. In this role, you will be responsible for receiving, reviewing, and processing customer purchase orders via manual entry into our PAC ERP system, EDI transmissions, and/or customer-owned systems/supplier portals.Key Responsibilities:Receive and...
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HVAC Service Dispatcher
1 week ago
Spokane, WA, United States Sturm Heating and Air Conditioning LLC Full timeJob DescriptionJob DescriptionSturm Heating & Air Conditioning, a leading HVAC contractor in the Greater Spokane area for more than 85 years, is immediately hiring an HVAC Service Dispatcher.Position: HVAC Service DispatcherLocation: Spokane, WAShift: Monday - Friday, 8:00 AM to 5:00 PMCompensation: $20 - $23/hr (DOE)Benefits: Medical, dental, and...
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Dispatcher / Customer Service Representative
1 week ago
Renton, WA, United States TEKsystems Full timeDescription:As a Customer Service Representative, you will be responsible for providing roadside assistance and handling the steps/protocols for broken down trucks. In this role, you will be responsible for handling all truck breakdowns from the initial intake call all the way through to the invoice/billing. There will be several outbound calls (5-7 on avg.)...
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Dispatcher / Customer Service Representative
2 weeks ago
Renton, WA, United States TEKsystems Full timeDescription:As a Customer Service Representative, you will be responsible for providing roadside assistance and handling the steps/protocols for broken down trucks. In this role, you will be responsible for handling all truck breakdowns from the initial intake call all the way through to the invoice/billing. There will be several outbound calls (5-7 on avg.)...
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Dispatcher Coordinator
2 months ago
Seattle, WA, United States AtWork Group Full timeOur client is the largest third-party logistics company based in the Northwest. They ve been in business for the last fifty years Nationwide and internationally.ResponsibilitiesScheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needsReview and...
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Service Coordinator Specialist
4 weeks ago
Bothell, Washington, United States Patterson Companies, Inc. Full timeJob SummaryPatterson Companies, Inc. is seeking a highly skilled Service Coordinator Specialist to join our team. As a key member of our dispatch operations, you will be responsible for providing exceptional customer service and ensuring the efficient scheduling of service requests.Key ResponsibilitiesTriage customer calls and inquiries in a professional and...
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Customer Service Representative
3 weeks ago
Bothell, Washington, United States Manpower Inc Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for receiving, reviewing, and processing customer purchase orders, as well as managing spares and service parts ordering.Key...
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Call Center Dispatcher
2 weeks ago
Bothell, United States Medstar Transportation Full timeLOOKING FOR A FULFILLING CAREER? Join Medstar Transportation as a CALL CENTER DISPATCHER! About Us: Medstar is an experienced local ADA Paratransit and Non-Emergency Medical Transportation contracted provider, delivering safe and reliable rides since 1984. We provide several types of contracted transportation with wheelchair accessible vans, buses or...
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Call Center Dispatcher
2 weeks ago
Bothell, United States Medstar Transportation Full timeLOOKING FOR A FULFILLING CAREER? Join Medstar Transportation as a CALL CENTER DISPATCHER! About Us: Medstar is an experienced local ADA Paratransit and Non-Emergency Medical Transportation contracted provider, delivering safe and reliable rides since 1984. We provide several types of contracted transportation with wheelchair accessible vans, buses or...
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Customer Service Representative
4 weeks ago
Bothell, Washington, United States Manpower Inc Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring timely and accurate processing of customer purchase orders, and managing spares and service parts ordering.Key...
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Dispatch Coordinator
4 weeks ago
Chemung, NY , USA, United States Nucor Steel Auburn Full timeJob Summary:The Dispatch / DOT Coordinator role is a key position in our team, responsible for ensuring seamless delivery of our products to our customers. This role requires strong communication and organizational skills, as well as the ability to work effectively with various departments and external carriers to resolve any delivery issues that may...
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Customer Service Representative
4 weeks ago
Bothell, Washington, United States State Farm Insurance Full timeCustomer Service RepresentativeAt State Farm Insurance, we're looking for a Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional service to our customers, answering their inquiries, and resolving their issues in a timely and professional manner.Key...
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Scheduling Coordinator
4 weeks ago
Kent, WA , USA, United States MV Transportation Full timeJob Title: Scheduling CoordinatorAt MV Transportation, we are seeking a highly organized and detail-oriented Scheduling Coordinator to join our team. As a Scheduling Coordinator, you will play a critical role in ensuring the smooth operation of our transportation services.Responsibilities:Accurately file and maintain paperwork logs, including payroll and...
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Customer Service Representative
4 weeks ago
Mt. Juliet, TN, USA, United States Hollister Incorporated Full timeCustomer Service RepresentativeWe are seeking a dedicated and customer-focused individual to join our fast-paced team as a Customer Service Representative in our high-volume call center. The Customer Service Representative is the advocate of the customers for the Company, so empathy and compassion are paramount. The representative is responsible for the...
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Customer Service Representative
4 weeks ago
Bothell, Washington, United States FYZICAL Therapy and Balance Centers Full timeJob SummaryFYZICAL Therapy and Balance Centers is seeking a highly skilled Customer Service Representative to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our clients.Key ResponsibilitiesSchedule patients and coordinate appointments, evaluations,...
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Customer Service Representative
4 weeks ago
United, PA , USA, United States Liberty Propane Full timeCustomer Service RepresentativeAt Liberty Propane, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues in a...
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Insurance Customer Service Representative
3 weeks ago
Kent, WA , USA, United States State Farm Insurance Full timeCustomer Service Representative Role at State Farm InsuranceAs a Customer Service Representative at State Farm Insurance, you will be responsible for assisting customers with their insurance needs by providing accurate and timely information. This includes processing policy changes and updates in the system, handling incoming calls and emails from customers...