Custodial Operations Manager

1 week ago


Philadelphia, Pennsylvania, United States Sodexo Full time

Unit Overview:
Channel your dedication to service and enhance patient experiences.

Sodexo

is in search of an

Environmental Services / Custodial Manager 2

to oversee a comprehensive service account. This role involves managing a

2nd shift

schedule (2:30 PM - 11:00 PM) with rotating weekends and holidays.


Prior experience in Environmental Services or housekeeping is essential, with a focus on achieving results, fostering employee engagement, and promoting a culture of excellence.


Employee Benefits:


Sodexo provides a comprehensive benefits package that includes paid time off, holidays, medical, dental, vision, 401K, and opportunities for ongoing training and development, as well as tuition reimbursement and wellness programs.


Key Responsibilities:
The successful candidate will:
  • Conduct regular inspections of the facility and monitor operational metrics;
  • Implement strategies to minimize bed turnover;
  • Oversee room cleaning and linen management to facilitate efficient room readiness;
  • Enhance client and patient satisfaction metrics;
  • Ensure a clean and safe environment for all stakeholders while collaborating with the Infection Control department;
  • Engage with the Environment of Care Committee and Infection Prevention Director;
  • Effectively manage the Unit Operating System;
  • Support a diverse and inclusive workplace.

Are you the right fit? We seek candidates who:
  • Have a proven track record in driving customer service and guest satisfaction in a healthcare setting;
  • Possess experience in managing projects within set timelines;
  • Are focused on results and safety;
  • Have extensive knowledge of housekeeping systems and protocols;
  • Demonstrate success in enhancing patient satisfaction and adhering to HCAHPS, local, state, and Joint Commission standards;
  • Bring at least 3 years of prior custodial or housekeeping management experience, preferably in a healthcare environment;
  • Are adept with technology and computer systems.

What We Provide:
Sodexo offers competitive and fair compensation, influenced by the candidate's educational background and relevant experience.

The salary range for this position is based on specific criteria, including experience, skills, education, and training.


Qualifications & Requirements:
Basic Education Requirement - Associate's Degree or equivalent experience.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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