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Customer Service Representative

2 months ago

East Liverpool, Ohio, United States Horizon Innovations Full time
About the Role

This exciting position is to be filled in the banking industry as part of direct recruitment in a permanent position.

If you are interested in a new professional challenge that fits your personal circumstances and career development plan, then you have come to the right place with us.

At Horizon Innovations, we provide individual advice for your next career step and accompany you as a holistic career and sparring partner on your professional journey.

Apply now and get to know us - we look forward to accompanying you on your further professional journey as a Personal Customer Advisor (m/f/d).

Your Key Responsibilities
  • Provide customer support, advice, and data maintenance for personal customers
  • Conduct result-oriented customer consultations within a holistic approach to identify the various needs of personal customers
  • Ensure the achievement of quality and sales targets within your own branch team
  • Assume tasks that are coordinated within the team to ensure smooth operations in the branch
Your Ideal Profile
  • Completed commercial training with a focus on banking
  • Prior experience in the personal customer segment is advantageous
  • Fluent in German
  • Good IT skills
  • High customer orientation and communication skills
  • You are responsible and have strong negotiation skills