Member Services Representative

2 weeks ago


East Liverpool, Ohio, United States Planet Fitness Full time

{"title": "Member Services Representative", "subtitle": "Provide exceptional customer service and support to Planet Fitness members and guests.", "bullet_points": ["Greet members and guests with a friendly smile and provide a superior level of customer service.", "Answer phones and assist callers with a variety of questions and concerns.", "Check members in, tour and sign up new members, and log amenities and updates.", "Respond to member questions and concerns in a timely and professional manner.", "Maintain a clean and organized front desk area and lobby.", "Conduct beverage or merchandise purchases and utilize the POS system to assist with membership cards and billing questions.", "Participate in club cleanliness and maintenance, including regular facility cleaning and upkeep.", "Maintain physical ability to perform CPR/AED in the event of a medical emergency.", "Work alongside an amazing group of talented professionals and contribute to changing people's lives every day.", "Enjoy a range of benefits, including medical, dental, vision insurance, PTO, and 401(K) and Roth retirement savings plans."]}



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