Customer Service Team Lead
16 hours ago
We are seeking a highly skilled and experienced Customer Service Representative to join our team at Youngstown Area Goodwill. As a key member of our retail store team, you will be responsible for providing exceptional customer service, supervising store operations, and ensuring a positive shopping experience for our customers.
Key Responsibilities- Supervise and coordinate the activities of customer service staff, ensuring excellent customer service and a clean, safe shopping environment.
- Assist the store manager with daily operations, including opening and closing procedures, inventory management, and cash handling.
- Provide training and guidance to customer service staff on sales techniques, product knowledge, and customer service standards.
- Monitor and maintain store appearance, including visual merchandising and display standards.
- Collaborate with the store manager to achieve sales goals and objectives.
- Minimum 1 year retail sales experience, preferably in a supervisory role.
- Excellent customer service and communication skills.
- Ability to work a variety of shifts, including mornings, afternoons, and weekends.
- Basic math skills and accuracy with cash handling.
- Ability to pass a background check and drug screening.
Why Work for Youngstown Area Goodwill?
We offer a competitive hourly rate, opportunities for advancement, and a dynamic work environment. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply.
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Customer Service Team Lead
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East Liverpool, Ohio, United States Youngstown Area Goodwill Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Youngstown Area Goodwill. As a key member of our retail store team, you will be responsible for providing exceptional customer service, supervising store operations, and ensuring a positive shopping experience for our customers.Key...
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