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Customer Service Representative
2 months ago
Customer Service Representative Job Description
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.
Key Responsibilities:
- Provide excellent customer service and respond to customer inquiries in a timely and professional manner.
- Operate a cash register and process transactions accurately and efficiently.
- Maintain a clean and organized store environment, including the sales floor, stockroom, and customer areas.
- Assist with receiving and stocking merchandise, as well as maintaining inventory levels.
- Work collaboratively with other team members to achieve sales goals and provide a positive customer experience.
Requirements:
- High school diploma or equivalent required.
- Previous retail or customer service experience preferred.
- Ability to stand for long periods, lift up to 30 pounds, and work in a fast-paced environment.
- Excellent communication and interpersonal skills.
What We Offer:
- A competitive hourly wage and opportunities for advancement.
- A fun and dynamic work environment with a team-oriented culture.
- Opportunities for professional growth and development.
Physical Requirements:
- Ability to stand and/or walk for up to 8 hours.
- Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift.
- Occasionally lift and/or carry up to 60 pounds from ground to waist level.
- Push/pull with arms up to a force of 20 pounds.
- Bend at the waist with some twisting up to one hour a shift.
- Grasp, reach and manipulate objects with hands.