Customer Service Lead

6 days ago


East Liverpool, Ohio, United States Burlington Full time
Job Summary: As a Customer Service Lead at Burlington, you will be responsible for ensuring efficient service at the front of lines. Your duties will include directing cashier coverage, assisting management in communicating promotions and company updates, and monitoring and validating returns, exchanges, check authorizations, voids, and other transactions. You will also support training for team members.

Key Responsibilities:

* Direct cashier coverage and customer flow at the front of lines
* Assist management team in communicating promotions and company updates
* Monitor and validate returns, exchanges, check authorizations, voids, and other transactions
* Support training for team members

Requirements:

* Strong communication and leadership skills
* Ability to work in a fast-paced environment
* Excellent customer service skills
* Ability to work effectively in a team environment

What We Offer:

* Competitive salary and benefits package
* Opportunities for career growth and development
* Collaborative and dynamic work environment

How to Apply:

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application.

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