Customer Service Representative

13 hours ago


East Liverpool, Ohio, United States Sherwin-Williams Full time
About the Role

We are seeking a highly skilled and customer-focused Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our retail store team, you will play a critical role in delivering exceptional customer service and driving sales growth.

Key Responsibilities
  • Provide outstanding customer service to our retail customers, responding to their needs and concerns in a timely and professional manner.
  • Work closely with customers to determine their needs and recommend the right solutions, ensuring maximum customer satisfaction.
  • Stay up-to-date with product features and maintain the high quality and visual standards of our products and store.
  • Meet or exceed sales goals while consistently delivering excellent customer service.
  • Collaborate with colleagues to achieve store objectives and support the overall success of our retail stores.
What We Offer

As a Sherwin-Williams employee, you will enjoy a wide range of benefits, including:

  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A 401(k) retirement plan with company match.
  • Opportunities for career growth and professional development.
  • A fun and dynamic work environment with a team of passionate and dedicated colleagues.
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced retail environment.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We're Looking For

We are looking for a motivated and customer-focused individual who is passionate about delivering exceptional service and driving sales growth. If you are a team player with a positive attitude and a strong work ethic, we encourage you to apply for this exciting opportunity.



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