Chief Financial Officer

3 weeks ago

Redwood City, California, United States Swickard Auto Group Full time

Job Summary

The Chief Financial Officer (CFO) will play a critical role in securing financing for customers and structuring deals to maximize customer satisfaction and dealership revenue.

  • Financing and Loan Processing:
    • Meet with customers after the vehicle selection to discuss financing options.
    • Assess customer creditworthiness and pre-qualify them for loan options from various lenders.
    • Negotiate loan terms and interest rates with lenders on behalf of the customer.
    • Secure financing approval and finalize loan documents.
    • Ensure all loan documentation is accurate and compliant with regulations.
  • Product Presentation and Sales:
    • Present and explain various financial and insurance products (extended warranties, gap insurance, service contracts, etc.).
    • Tailor product recommendations to the customer's needs and budget.
    • Overcome objections and effectively close deals on F&I products.
    • Maintain a deep understanding of all offered products and their benefits.
  • Deal Structuring and Profitability:
    • Structure financing deals that meet customer needs while maximizing dealership profit.
    • Utilize various tools and techniques to increase profitability within legal and ethical boundaries.
    • Track sales performance and identify opportunities to improve F&I penetration (percentage of customers purchasing F&I products).
  • Customer Service and Relationship Building:
    • Provide exceptional customer service throughout the financing process, ensuring a smooth and positive experience.
    • Build trust and rapport with customers, addressing their concerns and questions with professionalism.
    • Maintain a positive and welcoming demeanor in sometimes high-pressure situations.
  • Compliance and Regulations:
    • Ensure all financing and sales practices comply with federal and state regulations (e.g., Truth in Lending Act, Fair Credit Reporting Act).
    • Stay informed about updates to regulations and adapt processes accordingly.

Requirements:

  • Demonstrates a high "HQ" (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
  • Minimum of 2-3 years of experience in automotive finance or a related field (e.g., banking, lending).
  • Strong understanding of automotive financing principles and loan options.
  • Excellent sales and negotiation skills.
  • Proven ability to close deals and meet sales targets.
  • Exceptional communication and interpersonal skills.
  • Proficient in computer skills and dealership management software (DMS).
  • Ability to multi-task and manage time effectively in a fast-paced environment.
  • A valid driver's license with a clean record.
  • Knowledge of F&I regulations and compliance is a plus.

Benefits of Working at Swickard:

  • Career Path - Swickard isn't just a J-O-B. You'll learn and grow into different roles and be able to take on new leadership responsibilities.
  • Ongoing training and support
  • Opportunities for continued personal and professional growth.
  • We are an Equal Opportunity Employer and value diversity and inclusion at our company.

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