Enterprise Onboarding Specialist

3 weeks ago

Washington, Washington, D.C., United States First Dollar Full time
About First Dollar

We're revolutionizing the way organizations manage healthcare benefits. Our cutting-edge platform empowers employers to design, launch, and manage a wide range of benefits, including FSAs, HSAs, and HRAs. As our Enterprise Onboarding & Success Manager, you'll play a critical role in supporting our partners and ensuring seamless implementations.

Key Responsibilities
  • Lead the implementation of CDH benefits for SMB and Mid-Market clients through our strategic partners.
  • Manage bulk HSA and Notional migrations, ensuring a smooth transition for employers.
  • Collaborate with the team to drive partner success and ensure our platform meets their needs.
What We're Looking For
  • Adaptability: Comfortable with ambiguity and the evolving nature of a scaling startup.
  • Curiosity: A naturally curious person who thrives on learning new things.
  • CDH Experience: Experience or interest in Consumer Driven Healthcare (CDH) or adjacent industries.
  • Relationship Management: Interest in building and managing long-term client relationships.
Why You'll Love Working Here
  • Be part of a fast-growing company that's changing the future of healthcare benefits.
  • Gain broad exposure to customer success, implementation, and relationship management in a hands-on role.
  • Grow your career in either Customer Success or Implementation Management based on our business needs and your interests.

We offer a competitive salary, meaningful equity, and a comprehensive benefits package, including tax-advantaged vehicles, remote work stipend, and excellent medical, dental, and vision insurance. We're committed to providing a supportive and collaborative work environment that fosters growth and success.

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