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Help Desk Specialist

2 months ago

Washington, Washington, D.C., United States Morph Enterprise Full time
Job Description

Morph Enterprise is seeking a skilled Help Desk Specialist to provide technical assistance to our computer system users. As a key member of our IT team, you will be responsible for identifying, researching, and resolving technical problems in a timely and efficient manner.

Responsibilities:
  • Provide technical support to users via phone, email, and in-person
  • Diagnose and resolve technical issues with computer hardware and software
  • Document and track problems to ensure timely resolution
  • Collaborate with team members to resolve complex technical issues
  • Stay up-to-date with the latest technology trends and advancements
Requirements:
  • Strong technical skills and knowledge of computer systems and software
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic knowledge of electrical and mechanical principles
  • Ability to read and comprehend technical manuals and publications
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to work with a talented team of IT professionals