Customer Experience Associate

1 day ago


Tampa, Florida, United States PrideStaff Full time

PrideStaff is seeking a highly skilled Customer Care Representative to provide exceptional customer service in a dynamic dental office setting. As a key member of our team, you will be responsible for maintaining a high level of customer satisfaction while ensuring efficient and effective communication with patients and colleagues.

Key Responsibilities:
  • Provide personalized support to patients, addressing their needs and concerns in a timely and professional manner.
  • Assist in coordinating patient appointments, billing, and insurance processes.
  • Maintain accurate and up-to-date patient records, adhering to HIPAA regulations.
  • Develop and maintain strong relationships with patients, colleagues, and dental professionals through exceptional communication and interpersonal skills.
Requirements:
  • Bachelor's degree in a related field or equivalent experience.
  • Minimum of 1 year of experience in a dental office or healthcare setting.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively as part of a team.
  • Strong organizational and time management skills.

The estimated salary range for this position is $18.00 - $18.00 per hour.



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