Customer Experience Associate

1 day ago


Tampa, Florida, United States Capriotti's Florida Full time
Job Summary

We are seeking a highly skilled Customer Experience Associate to join our team at Capriotti's Sandwich Shop. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring that every guest has a positive experience.

Company Overview

Capriotti's is a dynamic fast-casual restaurant company with over 100 locations across the country. We pride ourselves on our commitment to quality, service, and community involvement.

Responsibilities
  • Provide outstanding customer service, responding promptly to guest inquiries and resolving issues in a timely and professional manner.
  • Prepare and serve food and beverages in a clean and efficient manner, adhering to company standards for quality and presentation.
  • Maintain a clean and safe work environment, adhering to health and safety regulations.
  • Work effectively as part of a team, communicating clearly and contributing to a positive and productive work atmosphere.
Requirements
  • High school diploma or equivalent required.
  • 1+ years of customer service experience preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods.
Benefits
  • Average hourly wage of $12-$15 per hour, depending on location and experience.
  • Opportunities for advancement and professional growth.
  • A fun and supportive work environment.


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