Customer Experience Sales Representative

4 days ago


Tampa, Florida, United States Orangetheory Fitness Full time
Orangetheory Fitness Overview

We are a science-based, full-body workout studio that uses technology to measure performance and help members achieve their fitness goals. Our mission is to deliver proven fitness results for a healthier world.

Salary and Benefits

We offer a competitive hourly rate of $15.00, as well as various benefits including opportunities for advancement, WORKOUT FOR FREE, casual/fitness dress-code, flexible schedule, 401K Plan, dental and vision insurance plans, and other supplemental insurance plans.

Job Description

The Member Experience Sales Associate role is a key position within our team. As a sales associate, you will be responsible for providing exceptional customer service, promoting enthusiasm for fitness and the OTF brand, and ensuring maximum member experience satisfaction. Your day-to-day will involve cultivating genuine connections with members and guests, answering questions, resolving concerns, and ongoing outreach with members and guests regarding membership status.

Responsibilities:
  • Cultivate genuine connections with members and guests
  • Provide exceptional customer service
  • Promote enthusiasm for fitness and the OTF brand
  • Ensure maximum member experience satisfaction
Required Skills and Qualifications

To succeed in this role, you will need to have excellent interpersonal skills, a positive attitude, and a passion for helping others. You will also need to have at least 1 year of related experience in a similar role. We value individuals who are self-motivated, eager to learn, enjoy interacting, and sincerely care about the well-being of others.

Benefits

We offer a range of benefits to our employees, including:

  • Opportunities for advancement
  • WORKOUT FOR FREE
  • Casual/fitness dress-code
  • Flexible schedule
  • 401K Plan
  • Dental and vision insurance plans
  • Other supplemental insurance plans


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